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willybutters1's avatar
willybutters1
Seasoned Newcomer
3 days ago

Assistance With Finding Out If I Was Let Into The Playtest

I recently had just went through the debacle of finally gaining access to my EA account, after not being able to recall or access the email I had used to link it to my PlayStation. I believe I had registered for the playtesting well before the July 2nd deadline, but unsure due to not being able to access my account. Since I missed any email I might have gotten, is there anyway a member of the playtest team would be able to notify me if I was let in? I was told to post here by a general EA Help advisor.

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey. We're doing daily invites this week so as long as you registered before June 27th, you should be good. Keep an eye on your email.

  • willybutters1's avatar
    willybutters1
    Seasoned Newcomer
    3 days ago

    My issue was that I previously had a different email linked.  Is there any way for someone to check if I was sent one, in the past, to my former email?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    You'll need to open a case with an advisor to see if they can help with that. Cases can be opened by following the instructions here.

  • willybutters1's avatar
    willybutters1
    Seasoned Newcomer
    2 days ago

    I talked to an advisor the other day, and he told me to post here so the playtest team could help me. He said playtest details are not shared with the normal support team. Are there specific playtest advisors that can help?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    We're not able to discuss account details over the EA Forums. Unfortunately, if an advisor can't tell you, you'll just have to wait and see if you get an email with the playtest invite. If you still have access to the previous account keep checking it to see if the email is received.

  • willybutters1's avatar
    willybutters1
    Seasoned Newcomer
    2 days ago

    I don’t have access to the old email. Thanks for the help!

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