I'm unable to contact EA for help
I'm trying to get a refund on a mistaken purchase, and all I can get is an AI chatbot that takes me in circles over and over and over and over and over. Is it not possible to open a service ticket an...
Forum Discussion
The form for a refund is located here: https://help.ea.com/en/help-tools/refund-tool/
I'll be honest with you most companies don't give refunds for DLC or game add-ons. I doubt EA will give you a refund but it is worth a shot.
Where the create ticket button used to be it is now only the chat bot. I am so sorry you have to use the bot. I tried it for 5 seconds and instantly gave up out of anger.
