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EA_Aljo
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22 days ago
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skate. Playtest Survey Issue Update

Greetings skate. (potential) playtesters,

We're aware of some issues with the Playtesting signup - specifically re: friend invites.

The Playtesting team are working to get this resolved, so hang tight until you get further information via email from the Playtesting team.

REMINDER: when you signed up as a skate. Insider, you agreed to the skate. Insider/EA Playtesting Confidentiality agreement. This means no discussing details of the playtest, including emails, invite status, or details of the builds/playtest outside of official playtest forums. Check your emails if you have further questions. 


We're working to get this resolved ASAP, thanks for your patience. 

***Thread marked as solved for visibility purposes only. This issue is currently being investigated***
  • hey skate. fam -

    quick update on the Friends Invite issue.


    we’re continuing to work on it, but please ENSURE your friends have signed up as a skate. Insider at https://skate.game/insider and then have them complete the skate. Insider Playtesting Signup survey.

    we’ll get them sorted, but if they don’t sign up, we don’t know who they are.

    also, let them know that if they want to play on console, they MUST use the EA account linked to the Gamertag or PSN ID.
    (they can check account linkage via https://myaccount.ea.com - and if they need account help, they will need to contact EA Help by following this FAQ.)

    the skate. team

    _______________________________________________________________________________________________________________________________

    UPDATE: 

    The survey link is now closed to compile all the submissions to get them into San Van starting tomorrow. 

    We'll have more invites to playtest as we head to Early Access, so tell your friends (if they don't get in this round) to stay on the lookout for an email. 

    (they can still sign up as a skate. Insider, but the other survey is closed for now)


    the skate. team

    _______________________________________________________________________________________________________________________________


    FINAL UPDATE: 

    Greetings potential skate. Playtesters,

    Now that the server maintenance has ended, the Play Now emails are going out, which will provide access to invited Playtesters. In that email there will be a link to the private Playtest forums (the only place to discuss the Playtest build, share feedback, report bugs or issues).

    Once they have finished, that will be it for this current wave - but don't fret! This isn't the last invite, and certainly not the last wave of playtesters we're going to bring into San Vansterdam.

    Please remember the Playtesting Confidentiality Agreement and do not discuss any details of the Playtest (including if you have access, contents of emails, or details of the build) outside of the official private Playtesting forums.

    We know you're excited - we're excited.



    the skate. team

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Greetings skate. (potential) playtesters,

\n

We're aware of some issues with the Playtesting signup - specifically re: friend invites.

\n

The Playtesting team are working to get this resolved, so hang tight until you get further information via email from the Playtesting team.

\n

REMINDER: when you signed up as a skate. Insider, you agreed to the skate. Insider/EA Playtesting Confidentiality agreement. This means no discussing details of the playtest, including emails, invite status, or details of the builds/playtest outside of official playtest forums. Check your emails if you have further questions. 

\n


We're working to get this resolved ASAP, thanks for your patience. 

\n
***Thread marked as solved for visibility purposes only. This issue is currently being investigated***
","body@stringLength":"929","rawBody":"

Greetings skate. (potential) playtesters,

\n

We're aware of some issues with the Playtesting signup - specifically re: friend invites.

\n

The Playtesting team are working to get this resolved, so hang tight until you get further information via email from the Playtesting team.

\n

REMINDER: when you signed up as a skate. Insider, you agreed to the skate. Insider/EA Playtesting Confidentiality agreement. This means no discussing details of the playtest, including emails, invite status, or details of the builds/playtest outside of official playtest forums. Check your emails if you have further questions. 

\n


We're working to get this resolved ASAP, thanks for your patience. 

\n
***Thread marked as solved for visibility purposes only. This issue is currently being investigated***
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...","descendants":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjA0ODIyMg","node":{"__ref":"ForumReplyMessage:message:12048222"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjA0Nzk3NQ","node":{"__ref":"ForumReplyMessage:message:12047975"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjA0MTM2OA","node":{"__ref":"ForumReplyMessage:message:12041368"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjA0MTM0MQ","node":{"__ref":"ForumReplyMessage:message:12041341"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjAzOTkxNA","node":{"__ref":"ForumReplyMessage:message:12039914"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjAzNzUyNA","node":{"__ref":"ForumReplyMessage:message:12037524"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjAzNzA5Ng","node":{"__ref":"ForumReplyMessage:message:12037096"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjAyODkxNw","node":{"__ref":"ForumReplyMessage:message:12028917"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjAyMTc5MA","node":{"__ref":"ForumReplyMessage:message:12021790"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjAxOTU3Mw","node":{"__ref":"ForumReplyMessage:message:12019573"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8aXwxMHwzOTowfGludCwxMjA0ODIyMiwxMjAxOTU3Mw","hasPreviousPage":false,"startCursor":null}},"customFields":[]},"Conversation:conversation:11954740":{"__typename":"Conversation","id":"conversation:11954740","solved":true,"topic":{"__ref":"ForumTopicMessage:message:11954740"},"lastPostingActivityTime":"2025-03-26T03:03:01.797-07:00","lastPostTime":"2025-03-26T03:03:01.797-07:00","unreadReplyCount":343,"isSubscribed":false},"ModerationData:moderation_data:11954740":{"__typename":"ModerationData","id":"moderation_data:11954740","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:11954740_4":{"__typename":"Revision","id":"revision:11954740_4","lastEditTime":"2025-03-08T14:36:16.170-08:00"},"CachedAsset:theme:customTheme1-1743009669403":{"__typename":"CachedAsset","id":"theme:customTheme1-1743009669403","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Playtest Survey Issue Update","moderationData":{"__ref":"ModerationData:moderation_data:12039914"},"body":"

What part are you stuck in? Is it the caveman part?

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What part are you stuck in? Is it the caveman part?

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I have no missions i completed the tutorial went to the end of the pier the game crashed after a reboot I was still in the tutorial with not objectives 

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I have no missions i completed the tutorial went to the end of the pier the game crashed after a reboot I was still in the tutorial with not objectives 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12048222_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ForumReplyMessage:message:12037096":{"__typename":"ForumReplyMessage","uid":12037096,"id":"message:12037096","revisionNum":1,"author":{"__ref":"User:user:5402443"},"readOnly":false,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:skate-en"},"parent":{"__ref":"ForumTopicMessage:message:11954740"},"conversation":{"__ref":"Conversation:conversation:11954740"},"subject":"Re: skate. Playtest Survey Issue Update","moderationData":{"__ref":"ModerationData:moderation_data:12037096"},"body":"

Still stuck in the tutorial level 😒 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"44","kudosSumWeight":0,"postTime":"2025-03-22T08:55:46.249-07:00","lastPublishTime":"2025-03-22T08:55:46.249-07:00","metrics":{"__typename":"MessageMetrics","views":69},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:skate-games-en/category:ea-forums-en/community:tghpe58374board:skate-en/message:11954740/message:12037096","repliesCount":3,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"editFrozen":false,"body@stringLength":"49","rawBody":"

Still stuck in the tutorial level 😒 

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12037096_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:12047975":{"__typename":"ModerationData","id":"moderation_data:12047975","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:12047975":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5402443"},"id":"message:12047975","revisionNum":1,"uid":12047975,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:skate-en"},"parent":{"__ref":"ForumReplyMessage:message:12037096"},"conversation":{"__ref":"Conversation:conversation:11954740"},"subject":"Re: skate. Playtest Survey Issue Update","moderationData":{"__ref":"ModerationData:moderation_data:12047975"},"body":"

Same

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Same

","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12047975_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"Rank:rank:11":{"__typename":"Rank","id":"rank:11","position":50,"name":"Newcomer","color":"000000","icon":null,"rankStyle":"TEXT"},"User:user:5454750":{"__typename":"User","id":"user:5454750","uid":5454750,"login":"Wunkly","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2025-03-23T20:07:04.432-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-6.svg?time=1721239591000"},"rank":{"__ref":"Rank:rank:11"},"entityType":"USER","eventPath":"community:tghpe58374/user:5454750"},"ModerationData:moderation_data:12041368":{"__typename":"ModerationData","id":"moderation_data:12041368","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:12041368":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:5454750"},"id":"message:12041368","revisionNum":1,"uid":12041368,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:skate-en"},"parent":{"__ref":"ForumTopicMessage:message:11954740"},"conversation":{"__ref":"Conversation:conversation:11954740"},"subject":"Re: skate. Playtest Survey Issue Update","moderationData":{"__ref":"ModerationData:moderation_data:12041368"},"body":"

Please accept me when I sign up please 

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"46","kudosSumWeight":0,"postTime":"2025-03-23T20:08:17.451-07:00","lastPublishTime":"2025-03-23T20:08:17.451-07:00","metrics":{"__typename":"MessageMetrics","views":54},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:skate-games-en/category:ea-forums-en/community:tghpe58374board:skate-en/message:11954740/message:12041368","repliesCount":0,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"51","rawBody":"

Please accept me when I sign up please 

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For some reasons; I can’t write my feedback on the alpha 

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For some reasons; I can’t write my feedback on the alpha 

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Has this been resolved? How do I get my friend invites?

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Has this been resolved? How do I get my friend invites?

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It's pretty sad that I've been signed up since for almost two years and I haven't heard from anyone but people signing up in the last month get accepted almost immediately. Is there some prerequisite that I haven't met?

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It's pretty sad that I've been signed up since for almost two years and I haven't heard from anyone but people signing up in the last month get accepted almost immediately. Is there some prerequisite that I haven't met?

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That’s how you do it for pc. Anyone who cannot find it for the same reason you could t should follow that advice and download and EA app to begin. 

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That’s how you do it for pc. Anyone who cannot find it for the same reason you could t should follow that advice and download and EA app to begin. 

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I was told to leave a reply from the EA help. I have invited friends through the rsvp like I was supposed to, but my friends still don't have access. Moreover, my account stopped showing that I have the playtest, even though I have access to it. I don't know if these are related.

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I was told to leave a reply from the EA help. I have invited friends through the rsvp like I was supposed to, but my friends still don't have access. Moreover, my account stopped showing that I have the playtest, even though I have access to it. I don't know if these are related.

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skate. Playtest Survey Issue Update","moderationData":{"__ref":"ModerationData:moderation_data:11969067"},"body":"

hey skate. fam -

quick update on the Friends Invite issue.


we’re continuing to work on it, but please ENSURE your friends have signed up as a skate. Insider at https://skate.game/insider and then have them complete the skate. Insider Playtesting Signup survey.

we’ll get them sorted, but if they don’t sign up, we don’t know who they are.

also, let them know that if they want to play on console, they MUST use the EA account linked to the Gamertag or PSN ID.
(they can check account linkage via https://myaccount.ea.com - and if they need account help, they will need to contact EA Help by following this FAQ.)

the skate. team

_______________________________________________________________________________________________________________________________

\n

UPDATE: 

The survey link is now closed to compile all the submissions to get them into San Van starting tomorrow. 

We'll have more invites to playtest as we head to Early Access, so tell your friends (if they don't get in this round) to stay on the lookout for an email. 

\n

(they can still sign up as a skate. Insider, but the other survey is closed for now)

\n


the skate. team

_______________________________________________________________________________________________________________________________

\n


FINAL UPDATE: 

Greetings potential skate. Playtesters,

\n

Now that the server maintenance has ended, the Play Now emails are going out, which will provide access to invited Playtesters. In that email there will be a link to the private Playtest forums (the only place to discuss the Playtest build, share feedback, report bugs or issues).

\n

Once they have finished, that will be it for this current wave - but don't fret! This isn't the last invite, and certainly not the last wave of playtesters we're going to bring into San Vansterdam.

\n

Please remember the Playtesting Confidentiality Agreement and do not discuss any details of the Playtest (including if you have access, contents of emails, or details of the build) outside of the official private Playtesting forums.

\n

We know you're excited - we're excited.

\n



the skate. team

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2025-03-06T17:00:35.089-08:00","lastPublishTime":"2025-03-11T15:40:29.639-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":4039},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:skate-games-en/category:ea-forums-en/community:tghpe58374board:skate-en/message:11954740/message:11969067","customFields":[],"readOnly":false,"editFrozen":false,"body@stringLength":"2923","rawBody":"

hey skate. fam -

quick update on the Friends Invite issue.


we’re continuing to work on it, but please ENSURE your friends have signed up as a skate. Insider at https://skate.game/insider and then have them complete the skate. Insider Playtesting Signup survey.

we’ll get them sorted, but if they don’t sign up, we don’t know who they are.

also, let them know that if they want to play on console, they MUST use the EA account linked to the Gamertag or PSN ID.
(they can check account linkage via https://myaccount.ea.com - and if they need account help, they will need to contact EA Help by following this FAQ.)

the skate. team

_______________________________________________________________________________________________________________________________

\n

UPDATE: 

The survey link is now closed to compile all the submissions to get them into San Van starting tomorrow. 

We'll have more invites to playtest as we head to Early Access, so tell your friends (if they don't get in this round) to stay on the lookout for an email. 

\n

(they can still sign up as a skate. Insider, but the other survey is closed for now)

\n


the skate. team

_______________________________________________________________________________________________________________________________

\n


FINAL UPDATE: 

Greetings potential skate. Playtesters,

\n

Now that the server maintenance has ended, the Play Now emails are going out, which will provide access to invited Playtesters. In that email there will be a link to the private Playtest forums (the only place to discuss the Playtest build, share feedback, report bugs or issues).

\n

Once they have finished, that will be it for this current wave - but don't fret! This isn't the last invite, and certainly not the last wave of playtesters we're going to bring into San Vansterdam.

\n

Please remember the Playtesting Confidentiality Agreement and do not discuss any details of the Playtest (including if you have access, contents of emails, or details of the build) outside of the official private Playtesting forums.

\n

We know you're excited - we're excited.

\n



the skate. team

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