This is the suggestion I keep getting, but it doesn't help because when I type in my gamer tag it sends the email to the hacker! I've talked to customer support and because I don't know the DOB or info of the fifa 12 teams he created (why the hell would I considering I was hacked) they say they can't help me. So now my gamer tag and xbox are stuck in a never ending limbo until I magically come up with the date of birth the hacker decided to change it too or I somehow pull a rabbit out of my ass and figure out any information on the teams the hacker created for fifa 12. A game I never owned!
I googled this to see if it has happened to anyone else and about 9623964 people also have this problem. Is there anything I can do or anyone (besides Vaheet in customer support) I can talk to about this? EA, you were breached, badly. And instead of helping anyone, you just have us talk to people outside of the US that have no idea what they are doing and don't give a **bleep** about solving this problem. All I want is to unlink the hackers EA account on MY gamer tag and put MY EA account back on it. Obviously I'm not going to have any chance on knowing the **bleep** date of birth the HACKER changed it too. I'm not David Blaine!
I would really, really, really appreciate it if someone could help me. This is absolute bull**bleep**. If you guys cared about the customer you'd make an honest effort on helping me out here. Thank you.
If you can't remember what Origin/EA Account is, or if you're not sure whether you have one linked to a GamerTag or PSN ID, here's how to find out:
Go to profile.ea.com and select "Reset Password" (with link), then either
Enter an email address you may have used for your account OR
Select "Account Type" (XBL Gamertag or PSN ID)
Enter your Gamertag or PSN ID, and submit
Check the email address referenced on the next page for your account details. If you are still not able to determine what your Origin Account is, or if you have one linked to you Gamertag or PSN ID, then please contact us for help.
^-This just sends the email to the hacker, not me.