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EA_Cade
Community Manager
6 years agoHi @pigscanfly12345,
That's not typically something that occurs outside of the download failing - can you try this please and let me know if it helps with the download?
Press the Guide button on your controller, go to Settings, and select System Settings.
Select Storage or Memory.
Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
Select Clear System Cache.
When prompted to confirm storage device maintenance, select Yes.
That's not typically something that occurs outside of the download failing - can you try this please and let me know if it helps with the download?
Press the Guide button on your controller, go to Settings, and select System Settings.
Select Storage or Memory.
Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
Select Clear System Cache.
When prompted to confirm storage device maintenance, select Yes.
6 years ago
i have tried that unfortunately hasn’t work i have also tried factory resetting my whole xbox, changing networks, deleting all my profiles and reinstalling all of them but nothing has worked
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