under age on skate 3

 how can EA take parental controls into there own hands.. let us parents do the parenting...only way to do it is to erase the kids account and make them start all over in every single game just to play i would think that this should be illegal to do this...

only way to fix i heard is to make a new account and make them 21 or older... but then they lose all there trophies and everything on the old name.. its the Date of birth.. and its also not changeable..

Too young to play - Error 

• If you're receiving an error restricting you from access to areas--or the entirety--of your any of your games due to any sort of "Underage Error," this is caused by a problem with the Date of Birth on your Xbox LIVE account, which was entered during registration.
  
  Unfortunately, our team is unable to assist with errors of this nature as they originate with your Xbox and its configuration, rather than the game being played.
  
  For more information on Xbox LIVE online safety and privacy settings and child account settings (set by Xbox for users under the age of 18), please go here.
  
  Please know that changing the parental permissions and other settings does not guarantee access to the servers, as Xbox may still deny access based on the age on the account. For further assistance or information regarding this error, please contact Xbox Support.

EA you know its your error but you refuse to fix it. People on this forum that are 35 years old and cannot play due to the underage error have asked you for help, with no reply from you. ITS A GLITCH. Fix it.

@Zimmertime 

Some people just type a random date of birth when creating their account and we cannot take action on Xbox Accounts.

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@EA_Najat wrote:

@Zimmertime 

Some people just type a random date of birth when creating their account and we cannot take action on Xbox Accounts.

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That doesn't explain why EA is bothering to check this at all.  I mean pretty much literally no other publisher does.  My son is having this problem as well, and he's never run into it with anything other than EA games.  When you're the only one having a problem, it's you, EA.

@CopilotMurphy 

Again, it's not related to the game account, the game itself is not blocking your online access but you are playing on a platform that might prevent you from playing online because of the date of birth registered in this console's account.