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Anonymous's avatar
Anonymous
8 years ago
Solved

2 Monitors error

  I have 2 monitors and the game does not work. If I chanage to borderless the game crashes and if I select fullcreen the screen stay a small square at the top left corner. Not to mention the sluttering.
Only thing I did that works is only to have one monitor plugged into the PC at a time, still that's no solution. During the Beta this worked fine by the way. Also my monitors are connected via HDMI, don't know if this is relevant.

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  • Danisob's avatar
    Danisob
    8 years ago

    That is really interesting information. I noticed that when the game crashed, after weird flickering, my monitor kinda resets. When that happens, my sound device is set to default on my monitors Audio. Something to do with sound driver maybe? I tried to completely deactivate the sound on my monitor, no success. The monitor as sounddevice appears again and again.

    Tested NVIDIA driver 388.13 & 388.31, both fresh installed after clean DDU. Didn't work out.

    Don't know what to do else. Maybe I test my onboard sound and deactivate Recon3D completely. Will report back.

    Any other ideas?

    GTX1070, Dual Monitor (Dell S2716DG 1440p 144Hz, Samsung P2450 1080p 60Hz)

    Sound: Recon3D PCIe

    Edit: connection monitor: Dell via Displayport, Samsung via HDMI

  • Skylinee8's avatar
    Skylinee8
    8 years ago

    To the guy above, that sounds like your Display Driver crashed, and that also crashes Nvidia's High Definition Audio sometimes for some reason. To verify if that was it, check your EventViewer for display driver crashes under Warnings and then Display. You could also check your Reliability History (do a search for it in the bottom left corner if you're on Win10).

    When the display driver crashes along with Nvidia's Sound Driver, it may be the cause for your sound devices defaulting to your monitor. I also noticed this happening a while ago when installing a new Nvidia Driver.

    If you manage to confirm the display driver actually crashed, take a look at this discussion: https://answers.ea.com/t5/Technical-Issues/Crash-on-alt-tab-when-using-DX11-native-resolution-w-Full-Screen/m-p/6447532#M3198

  • DarkBanishing's avatar
    DarkBanishing
    Hero+
    8 years ago

    Hi, @Danisob

    I advise to use DVI cables when you don't wan't to use the built in sound devices of your screen. The screen quality of both cables are the same and they are both digital.

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