Forum Discussion

TheDarkriderJoe's avatar
TheDarkriderJoe
7 years ago
Solved

Aerial has Bossk star card stuck on him

Product: Star Wars Battlefront II Platform:PC What is your issue related to? General Summarize your bug Ever since launch, my aerial has had a Bossk star card equip to him and I cannot take it off...
  • EA_Ataashi's avatar
    EA_Ataashi
    7 years ago

    Hey @TheDarkriderJoe

    Since the Star Cards arrangement is not saved on our servers, it seems that it indeed might be a problem with the cloud saves... or rather with clearing them.

    Could you make sure that you turned off the cloud saves option in SWB2 properties on Origin?

    /Ataashi

TheDarkriderJoe's avatar
TheDarkriderJoe
7 years ago

@DYSPROssium,

Thanks for the reply, I just tried all of these methods, and none of them fixed the issue. It's worth noting that Bossk's "Ultimate Predator" card is stuck on the class in arcade as well. I don't think it'll be able to get fixed in-game because there's no way to select it. Once I'm in the star card selection screen, the only ones that are there are the ones that are supposed to be: aerial cards. Also, this isn't the first installation of my game. My PC has been rebuilt recently and my libraries had to be reinstalled, so reinstalling won't fix it either.

DYSPROssium's avatar
DYSPROssium
Hero (Retired)
7 years ago

Sad to hear that those steps didn't work out, @TheDarkriderJoe !

Most of the time, this bug is caused by a disconnect with your local storage and cloud storage. Solving this problem on consoles is often just cleaning these files. 

But since the previous steps didn't work, I would still suggest removing Origin and SWBFII:

  1. De-install SWBFII
  2. Press the Windows-key and R.
  3. Type in %TEMP% and press enter.
  4. Now delete the Origin folder.
  5. Repeat step 2 in %AppData% and %LOCALAPPDATA%
  6. Open the folder where you have installed Origin. This is the default map: C:\Program Files (x86)\Origin
  7. Delete the Origin folder.
  8. Restart your PC.
  9. Download Origin and install it again.
  10. Install SWBFII

Hopefully, doing this will solve the issue!

  • TheDarkriderJoe's avatar
    TheDarkriderJoe
    7 years ago
    It's really going to hurt me to have to reinstall this game, but because you're spending time attempting to help me get this fixed, I'm all with you! Will update when reinstall is done.
  • TheDarkriderJoe's avatar
    TheDarkriderJoe
    7 years ago

    @DYSPROssium,

    Well after the five hour install, Bossk's "Ultimate Predator" is still on the Aerial trooper class. I'm quite sure the cloud services has it saved on there, as its been there since launch even after having installed the game on what is now three separate systems. Any more suggestions, or maybe a link to some tech support for the game? Thanks for the help though!

    *Edit* I tried upgrading the card through Bossk's menu, and it carried through to the Aerial. I'm just so confused how a hero's star card on a trooper doesn't trigger any red flags on the servers. I guess they don't have a fail-safe in place to check for something as ridiculous as that.

    • EA_Ataashi's avatar
      EA_Ataashi
      Icon for EA Staff (Retired) rankEA Staff (Retired)
      7 years ago

      Hey @TheDarkriderJoe

      Since the Star Cards arrangement is not saved on our servers, it seems that it indeed might be a problem with the cloud saves... or rather with clearing them.

      Could you make sure that you turned off the cloud saves option in SWB2 properties on Origin?

      /Ataashi

      • TheDarkriderJoe's avatar
        TheDarkriderJoe
        7 years ago

        Hi @EA_Ataashi, 

        What should be my plan of attack once cloud saves are disabled?

        -Thanks, Joe

About STAR WARS™ Battlefront™ II

Official community forums for Star Wars™ Battlefront II™ discussions.17,250 PostsLatest Activity: 10 hours ago