Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

AMD Radeon Driver Error

Whenever I try to launch the game, I get this error (see attached). I have tried numerous times to fix this, and in many different ways. After all of this, I think I have found the problem. I have the newest AMD driver for my GPU, version 17.Q4. This isn't even a Radeon driver version. The game thinks this is the version 17.7.0, but it is a completely different type of driver. When I try to uninstall it completely using Display Driver Unintaller, I can't even install the new Radeon driver version 17.11.2 because it isn't compatible with my GPU. If I first download version 17.Q4, I can install 17.11.2, but it doesn't change anything. The solution I can currently see would involve installing and using version 17.11.2, but it isn't compatible with my GPU.

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Muffin755

    From what I can tell, the 17.Q4 driver set is what you should be using. If that set of drivers does not work then you may be out of luck. Strictly speaking, the W8100 series is a professional graphics card and is not really suitable for high performance gaming even when taking its high price tag into account.

  • Anonymous's avatar
    Anonymous
    8 years ago

    @EA_Barry

    So, I need to get a new graphics card to play? I was able to play the open beta perfectly fine, so why can't I play the full game now?

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @Muffin755

    It seems like your current card is not working with this game, the Beta and the full game are not identical and the difference between the two has not gone in your favor.

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