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legtoucher's avatar
3 years ago
Solved

Banned without reason in Battlefront 2.

Hello, firstly i want to say how disappointed i am in this.

Starting back in 2021 i think in Mid February or Late February i saw that game for free in Epic and i started playing alot.

I enjoyed that game and played like 2 months or more, and in the last day i played my game crashed without any reason, then when i launched back the game, i saw a weird message 'Banned By FairFight' after i googled it, i understood that its a ban for cheating, and the thing is - ive never used any cheats in any game, infact i loved that game and enjoyed everyday.

Whats weird also, one my friend got banned in battlefield for same thing, but they also never used any type of cheats. So the question is, how you guys gonna help me in this case? I am not a cheater, i am normal player and i got banned for nothing, that hurts me alot seeing normal players getting banned for no reason. Thanks for reading and hopefully the support will help me to get my game back so i can play.

  • Hi @legtoucher

    This is not an issue we can help you with through the forum but our Terms of Service team can take a look into it for you. Please fill out the webform to send in an appeal to that team. if you believe you received a ban by mistake. 

    - EA_Lanna

10 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi @legtoucher

    This is not an issue we can help you with through the forum but our Terms of Service team can take a look into it for you. Please fill out the webform to send in an appeal to that team. if you believe you received a ban by mistake. 

    - EA_Lanna

  • Dude, I got a better story. 
    I had it for free too, played a while, and uninstalled it. So now, when I want to play it,  I cant download, cuz of the same problem. I spent 3 hours speaking with their live support 1 hour per 1 support employee, but no result. They love to speak only with formulaic words and formulaic questions. They do not use brains to help.

  • @EA_Lanna Hello;

    I enjoyed playing this game I purchased. I was banned even though I didn't use any cheats. I sent the relevant email to your support department. but no response was given. I think you can help with this issue. I would be happy if you provide feedback on the relevant issue.
  • @91kuyruklu yıldız91 hello;

    First of all, thank you for your response.

    If they have a chance to look at my gaming history, they can. I didn't use any mods. However, on August 19, the password change code was sent via email, followed by the ban email on August 20.
  • xyn315qbjqjq's avatar
    xyn315qbjqjq
    2 years ago
    @xyn315qbjqjq Also, since I did not have fixed internet at that time, I did not have the chance to log in and check the game online.
  • @91kuyruklu yıldız91 it could be. Nothing to do anymore. We were banned for nothing.

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