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1.First thing to do - make sure your windows is up to date
2.Updating your device drivers https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/ (especially the audio drivers,download the latest driver)
EX:
I got a solution, vvery similar to yours, but it saves you having to wear headphones.
I plugged a set of phono headphones directly into the MICROPHONE socket on the front of my PC. They just hang there, don't interfere with my sound, and I don't need to wear the phones.
Similarly to yours, if I unplug them mid-game, it crashes.
Thanks!

- Alastair
3.Make sure you don't have any MSI Gaming App or Riva Tuner installed in your machine. If you have this in your computer, you must uninstall them.
4.After you finish doing the above steps, restart your machine.
5.Run the setup file Origin with Admin rights http://help.ea.com/en/article/how-do-i-run-a-program-or-a-game-as-an-administrator/#2
Go in Origin / My Game Library -right clcik on game icon select Repair.
My Opinion is no more important or right than yours.I'm a gamer like you, trying to help you (i'm not an EA employee).
If you want to know us or/and come up with ideas to improve the Origin platform or/and talk about anything and many more besides,you could also visit the NEW section Origin General Discussion http://answers.ea.com/t5/General-Discussion/bd-p/origin-general-discussion-en
Bummer that MSI Afterburner and Riva Tuner Server cause this issue. How else am I to OC my GPU? Anyhoo it works now, thank man!
- 6 years ago
@AOD_Taenar The game crashes with and without MSI Afterburner and Riva Tuner Server (I uninstalled them).
What should I do? The singleplayer runs perfect, but the multiplayer isn't. I guess the EA servers has the problem.
btw my game freezes, but the cursor not, then closes to the desktop and I have no error messages. lol
PLS HELP!
- 6 years ago
I have the same problem persists for a week and still EA has no clue what's going on.
- 6 years agoYou need to disable DirectX 12. Go to the game, settings, video, and clic "NO" or disable DirectX 12.
That's it.
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