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zer0asnumber's avatar
5 years ago
Solved

Battlefront 2 error code 524

So battlefront 2 is free on epic games, been playing the campaign, now i want to play online, but when I try connecting, error code 524 pops out.
I tried searching for a solution, all pointing out that the problem is because the account is under 13 year old, I'm already 22 and my EA account is the same as mine, I don't know how to fix it

  • I am having this same problem. I tried using google's public DNS servers and flushing my dns cache. It did not help.

    UPDATE: After several different long conversations with EA Support, I was finally able to find someone who discovered the issue was because my account was inactive. I hadn't played any EA games for many years, so my account was disabled for online play. She was able to reactivate my account and now I no longer get the 524 error. If anyone else has the 524 error, and your age isn't restricting you from playing, I recommend contacting support and making sure your account is not disabled, especially if you have not used your account in a long time.

18 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Coolnugget194 

    From the Xbox One screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4. Let me know if this helps or not. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Coolnugget194 

    Thanks for trying. We need to have someone check your account for any issues. We're not able to do that through Answers HQ. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.

  • I can’t connect and I’m getting error code 524, not sure how to change dns and I’m older than 14

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @Perrindb105 

    What system are you playing on? I'll get you some instructions for changing the DNS.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @xboxman2323 

    Can you give me some more details? What exactly is happening? Are you getting an error message? What platform are you playing on and are you using a wired or wireless connection?

  • I am having this same problem. Error code 524 but I changed my date of birth to the correct dob (28 years old) and still can’t play

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