I have seen a few threads about Star Wars Battlefront 2 shutting down people's computers. I've had the same issue and I think I've figured it out.I turned on MSI Afterburner and noticed during loading screens my CPU temp would sky rocket to 100 degrees C, eventually causing my pc to turn off. Presumably to protect the hardware.Lower grafics and resolution had no effect. All those great tips on the board had no effect. Then I limited the max fps. Hurray! The temperature stabilized!I ran this on other games and had zero temperature issues with full fps. So, it's definitely a bug in Battlefront during the main menu and loading screens. So monitor your temperature and limit your fps until you get it just right.What do you think EA? Your customers troubleshooting your products once again.

It was cleaned out a couple months ago when I replaced the SSD. Here's an update though. I played the other day for 2 hours, @70C CPU, 60C GPU with no issues....(fun game). Yesterday, same temps....20mins and pop, off it goes. So now I'm out of tweaks, it's not temp or FPS afterall. Far cry and hitman run just dandy. I'll have to stick to those. Thanks guys for your help.

Battlefront 2 pc shuts off | EA Forums

14 Replies

mcsupersport
Hero+
8 years ago
I am not EA, but my honest opinion is if you are having an overheating issue from pushing your system, then there is a cooling issue in your system. You should be able to run the game or anything maxed out for a prolonged period of time and not cook your system. Sounds as if your CPU cooler is breaking down, underpowered, dirty, or has old thermo paste causing it to not cool your main processor as it should. You may want to do some maintenance on your hardware.

Also high 90% of the time, if a computer is shutting down and cutting off, meaning not rebooting up, it is a hardware issue that the system is trying to save something. Crashes, blue screens, and such are supposed to be handled by a hot restart of the failed item, system lockup, or in some cases depending on settings, a reboot of the system. If the system turns off, check hardware, cause you probably have an issue.

Edited:

Oh, and moved this to correct forum, too...mcss
Falclore76
8 years ago
Thanks. I've seen that advice before and you may be bang on. But all other games play just fine on my system. I did consider my older laptop as not up to the task but I've seen similar threads from guys running new rigs with nvidia 1080 cards.

That being said, i will look into cooling it down a bit more.
Falclore76
8 years ago
Dang, it happened again. I set the cpu cap at 80%, it was running 40%@70C, so i pushed the fps up to 35. Cpu had no change, then about 1 minute later pop, off she went. It wasn't overheated, I was watching the whole time....
Major-Band1t
Hero
8 years ago
I am NOT an EA employee, I am just a simple gamer like most everyone else here volunteering my help to those who may can use it .....That means I have to pay for my games just like you, lol.

Note that this game loads a ton of files and big ones. I did a defrag and watch as it took an hour to move these massive files on the disk. ( don't recommend it ). Memory could be tapped out and / or it could be having trouble running the pure size of the file on your lap top. Have never seen a game like this loading all these huge files at once.

Try not running anything else while playing. If better, then it could be a memory issue. If not, sorry I took your time. lol
mcsupersport
Hero+
8 years ago
Having an memory issue shouldn't cause a shutdown though. It may cause a crash or a slowdown due to using virtual memory on the HDD, but it shouldn't turn the machine off. Now a power fluctuation from a failing power supply, a video card heating up cause of the extra FPS, a case getting too hot on a laptop, or temps spiking but not showing yet all could be part and parcel to a shutdown. Honestly, if it is tied to FPS, then I would look heavily into the GPU...video card...side of things more than CPU. But if you are having to turn your CPU down to keep it from cooking, you still have an issue there.

When is the last time you cleaned out the case and air vents in your machine??

And I say SHOULDN'T, not can't or will never, cause I have seen enough strange stuff in life that shouldn't does sometimes.....
Falclore76
8 years ago
It was cleaned out a couple months ago when I replaced the SSD. Here's an update though. I played the other day for 2 hours, @70C CPU, 60C GPU with no issues....(fun game). Yesterday, same temps....20mins and pop, off it goes. So now I'm out of tweaks, it's not temp or FPS afterall. Far cry and hitman run just dandy. I'll have to stick to those. Thanks guys for your help.
FinnPipeMaster
5 years ago
Hello! Did this issue happen while you were on the load screen? My gf has this issue but only on loadscreens. The FPS numbers SKYROCKET and sometimes it goes kaput. If the game ends up loading everything works fine. We are currently testing limiting the FPS with the NVIDIA Inspector
Falclore76
5 years ago
No, it happened at different times. 5-15 minutes of play.
FinnPipeMaster
5 years ago
What are your build specs? (CPU, GPU, RAM)?
Guitarman727
5 years ago
I have the exact same issue. Sometimes it turns off in the menu and other times during gameplay. I’ve been working through different hardware configurations to try to isolate the issue but so far haven’t found anything.

At first I tried a different known good PSU and experienced the same problem so, at least in my case, it isn’t a power issue. I plan on tested a different GPU tomorrow to see if the same thing happens as I’ve had nothing but problems with it in the past. My specs are an i7 7700k, Corsair RM650X PSU and a Gigabyte RX 5700XT.

Have you seen this happen in any other games? Battlefront 2 is my main game which it happens all the time in but so far in my limited time playing Modern Warfare it hasn’t happened.. I feel like if it was an issue with the game though it would be more widely reported. Hope we can find a solution!