Played fine a few months back, took a break - no hardware changes with my system since it worked perfectly, honestly just frustrated at this point.
Yesterday (after an update) the game simply sat at the splash screen with the little animating death-star thing in the top right for over forty minutes before I force quit it. This occurred every time I attempted to launch the game, through various reboots and manipulations.
I changed from dx12 to dx11 by manually editing the settings file - this causes a slightly different crash. Now after a few seconds on the launch screen the display 'flickers' and the animation freezes. The game then simply closes after a minute or so, creating a crash dump.
I attempted to repair in Origin, which found no problems. Cleared the Origin cache which unsurprisingly did nothing, then deleted the settings folder in Documents to allow the game to reconstruct a new copy with no results.
I then attempted different sounds and graphics drivers (last three versions of Realtek, last three versions of Catalyst) with no change.
I *then* attempted snap-deploying a fresh Windows install, reinstalling the newest version of every applicable driver, reinstalling Origin and first locating and verifying the BFII folder (no change) then redownloading the entire 80GB (no change).
To recap, at this point I have:
1) Verified files
2) Tried every conceivable combination of settings in the boot and profile files in the settings folder - in particular the various shadow and dx11/12 settings
3) Tried every conceivable launch option including administrator mode, various compatibility modes, and fullscreen optimisations on and off for both the game executable and Origin itself enabled/disabled Origin ingame overlay
4) Deleted that folder entirely and allowed the game to reconstruct them
5) Cleared the Origin Cache
6) Replaced drivers for GPU and Sound Card
7) Taken every reasonable step to ensure the system is stable and all other drivers are functioning
8) Reinstalled Origin
9) Reinstalled Windows
10) Reinstalled the game entirely including manually checking all the pre-requisites (Visual C libraries).
At this point I'm not sure what else I can do. Note please that any solution involving changing in-game settings is completely inapplicable. I have been unable to reach the main menu at any point during any of this.
Attached is a dxdiag. I would add one of my enormous collection of crash dumps, but the format is unsupported on the forum. Note those dumps all come from the dx11 attempts - as mentioned, attempting to launch in dx12 simply results in the game sitting at the launch screen *forever* without actually erroring. I'm aware first-boots can take some time, but I actually left it overnight and I trust 9+ hours exceeds the limits of 'just give it time.'
Community Admin@JWallace83
I moved your post over to this one. Do any of the recommendations others posted in here fix it for you? Do you have both the game and Origin installed on the same drive? I see that you have more that one.
Hi @JWallace83 so I looked at your dxdiag and I saw that you have an AMD graphics card. So I'm not entirely positive on how the software application for AMD works, but I had the same issue where I couldn't change in game settings because I couldn't get into the game. I have a Nvidia graphics card and I have the software downloaded for the graphics card. They have settings in the software where you can change game graphics from the application and not the game itself. All you should have to do is download the AMD software application, and from google images (attached below) it looks like they have a section that might be applicable. Go into gaming and see if you can update the graphics settings through the AMD application and all you have to do is turn off shadows. You can leave the rest the same but put shadows on the lowest setting possible and you should be good to go. Hope that helps! When I get home from work, I can update with the screenshot of what I did through my Nvidia application if I'm not making much sense. Good luck!! Let me know if you'd like the Nvidia screenshot by replying.
I think I've already covered all the solutions mentioned in here. The only one to try would be @7Arteaga's suggestion of using the AMD equivalent of GeForce Experience to change Shadow settings - but that's unfortunately impossible since that was Gaming Evolved and they discontinued it in 2016.
To confirm, both Origin and the game are located on the same partition of the same SSD.
did you fix it yet bro i have the exact same problem tired everything and it didn't work
No, still completely non-functional here.
@EA_Blueberry here is the dxdiag it seems to be an issue for people with ryzen cpu and amd cards i have almost the same stup as @JWallace83
@EA_Blueberry here is the dxdiag it seems to be an issue for people with ryzen cpu and amd cards i have almost the same stup as @JWallace83
Okay, I've burned about 400GB and most of my sanity trying to fix this, and I think I have a solution.
I started with a completely fresh C drive, but if you're unwilling to go that far I suggest you uninstall BF2 and Origin then manually hunt down and eradicate all traces of both of them from your hard drive and registry.
Install a completely fresh instance of Origin from the EA website.
Install a completely fresh instance of BF2 from Origin. This part is important. In the first instance I no longer trust the Origin verify feature since the files present and folder structure in my (now working) installation are significantly different from the version I had when all of this happened (and which passed Origin verification about 12,000 times).
At around 25% of the installation, the game becomes 'playable' and allowed you to launch a single-player arcade scenario. You NEED to launch this.
I reinstalled fully four times with absolutely no success until I tried launching this arcade mode from a combination of despair and boredom, but it worked perfectly for me and allowed me to access the in-game menu, where I could actually set graphics options (set primary monitor, set borderless window, set DX12, AO to HBAO, Shadows to something workable etc etc).
After doing this, the game worked perfectly once the download had finished.
Best of luck.
ill try thank you for this
