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HD_Trees's avatar
HD_Trees
5 years ago

Battlefront II causing my computer to shut down every time loading in

Hello, I am currently going through an issue with my Battlefront II causing my whole system to shutdown. I saw on another forum that it could be the game running of my CPU but the problem was resolve...
HD_Trees's avatar
HD_Trees
5 years ago

 @EA_Atic Sorry for the late reply but I finally did the dxdiag,

I tried reinstalling the game internally and it still did the same thing, pc going dormant immediately mid-game.

I attached the dxdiag file to the reply.  

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
5 years ago
@HD_Trees Thanks! Is anything overclocked in the PC and what kind of power supply do you have?

/Atic
  • HD_Trees's avatar
    HD_Trees
    5 years ago

    @EA_Atic Nothing is overclocked in the pc :/, everything is stock and the powersupply is 650w. I tried again the other day but nothing seems to work ☹️(

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      5 years ago

      Hmm, PC shutting down after a lot of usage points toward the Power supply.  @HD_Trees 

      But it's guess work for me at this point. 

      /Atic 

  • HD_Trees's avatar
    HD_Trees
    5 years ago

    @EA_Atic  I saw on another post that the game could possibly be running off the CPU and they suggested fixing it through Nvidia's Software. I have ann AMD though and I do know where I can find out if it is running off the CPU or GPU.

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