To be clear - You reset (reinstalled) Windows without keeping user files, then installed EA app, then the game and you are still having issues?
Yes, I had to reinstall everything. I have reset windows before with keeping files and not even had to download everything. But I have 100% completely reset windows and I'm still having this issue.
Odd. If you do a completely fresh install of just Windows, your graphics drivers, EA app, and the game, it should work. You installed nothing other than what I just listed?
I suggest you attach a DXDIAG report, so we can get a bit more detail as to what we're dealing with.
Okay, here is the diagnostic report.
