Thank you for the reply! I'm not sure if the devs did a sweeping fix or if someone manually adjusted my account, but the bomber ship is now fixed. When I went to log in, the card was unequipped. Thanks!
EA Staff (Retired)thanks for the reply, but please would you please say what steps do we must follow?? I dont want to go to the wrong threat and my complaing be missing to the experts
EA Staff (Retired)Of course @JoshuaTHX 🙂
Technically, you're contacting our game advisers first, not experts, so it's important to describe the issue correctly 😉 And you can contact them via phone or chat on EA Help.
Tell an agent that one of your Star Cards is stuck, because it's been equipped by a wrong character. You can say that it's a problem with Star Card crossover between classes. They might ask you if you've performed any troubleshooting steps like deleting saved data. If you confirm that it's been done and haven't helped, that should give an adviser an opportunity to escalate your case to our experts.
I'm sorry that it seems complicated, but unfortunately I cannot send your case to them myself ☹️ Also, you can always show them this thread and my instructions, they should know what to do 🙂
/Ataashi
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