Forum Discussion
I suspect your issue relates to a corrupt or damaged Windows User account, can you try creating a new Windows User Account (with Administrative privileges) as shown here:
Let us know if this helps you, thanks.
- ApprovedAnonymous7 years ago
Sorry I had already tried this but I tried again after you suggested and no luck. Also when opening using Origin in offline mode and trying to play it prompts me to sign in and activate but gives me the same error after doing so.
- EA_Barry7 years ago
Community Manager
Are you maybe using Discord?
Performing a clean boot before starting the game may also help you: http://support.microsoft.com/kb/929135
Again, let us know how this goes, thanks.
- ApprovedAnonymous7 years ago
I was using Discord but I uninstalled it and the issue persists, I've also already tried a clean boot, tried installing to different locations, flushing and resetting DNS, and went back and deleted all Origin cache files again. Also used CCleaner with steps I found in an EA post and did end up ensuring the ports were open, as well as disabling firewall and uninstalling antivirus softwares. Also installed the Origin update today and created rules and exceptions for every executable in the Origin folder and Battlefront 2 folder. Went to request another call and they had closed my support ticket after just reporting it as a bug, the last person I spoke with didn't even try contacting a specialist like those before him. My case number was 45027355. Really not prepared to reinstall windows and some say this doesn't even fix their issue, some say they had EA remove their game from their account and re-add it and it resolved it, while others said this didn't work. Any and all suggestions are appreciated though, thank you! Anything else you can suggest would be a great help.