Collectibles not scanned

Question

Product: Star Wars Battlefront IIPlatform:Sony Playstation 4What is your issue related to? ChallengesWhich part of it? PersistentSummarize your bug In the story mode, 2 missions with 1 collectible each in it (from, "under covered skies" and "the battle of jakku"), It went give me credit not can I scan it with the droid.What is your gamertag/PSN ID/EA Account name? chrisbejarrosasHow often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/09/19What time did you see the bug? (HH:MM AM/PM) 07:40 pmIn what game mode did the bug occur? CampaignWhat is your time zone? PST - GMT - 8:00Steps: How can we find the bug ourselves? 1. Go on "under covered skies" 2. Try to scan 2nd collectible (it won't let you and track progress) 3. Go to "battle of jakku" 4. Try to scan 1st collectible (it won't let you and track progress)What happens when the bug occurs? It won't scan and so I can complete my milestonesWhat do you expect to see? To scan and get credit for completing all collectibles in mission and complete a milestonePlease select your region North AmericaAMD or Nvidia Model Number ‌Product: Star Wars Battlefront IIPlatform:Sony Playstation 4What is your issue related to? ChallengesWhich part of it? PersistentSummarize your bug In the story mode, 2 missions with 1 collectible each in it (from, "under covered skies" and "the battle of jakku"), It went give me credit not can I scan it with the droid.What is your gamertag/PSN ID/EA Account name? chrisbejarrosasHow often does the bug occur? Every time (100%)Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/09/2019What time did you see the bug? (HH:MM AM/PM) 07:40 pmIn what game mode did the bug occur? CampaignWhat is your time zone? PST - GMT - 8:00Steps: How can we find the bug ourselves? 1. Go on "under covered skies" 2. Try to scan 2nd collectible (it won't let you and track progress) 3. Go to "battle of jakku" 4. Try to scan 1st collectible (it won't let you and track progress)What happens when the bug occurs? It won't scan and so I can complete my milestone0What do you expect to see? To scan and get credit for completing all collectibles in mission and complete a milestonePlease select your region North AmericaAMD or Nvidia Model Number‌

dysprossium · Answer

Hello&nbsp;@cbejarrosa873&nbsp;and thanks for reporting in!

As far as I understand, you tried to open up ("slice") a crate in the single player campaign, but that didn't work?

Just wanted to note that you can only slice those things once. If you replay the campaign level then the boxes you already opened will not respond to anything anymore!

If that is not what you ment, could you please provide some screenshots or a video? So we can see what you mean?

Thanks!

cbejarrosa873 · Answer

I played campaign first time, slicing very little but I feel it read those

2nd time I played the campaign, I feel I sliced them before and the game never read it sliced into my milestones or progress.

3rd time I played (just to get all slices), I couldn't slice these 2 and it still showed that I was missing those them for my progress

I will offer screen shots later as I am at work right

centennialpigon · Answer

@cbejarrosa873&nbsp;I feel I sliced them before and the game never read it sliced into my milestones or progress.Did you finish the level?&nbsp; If you did then crates cannot be sliced again in the same level.

cbejarrosa873 · Answer

Yeah I finished the levels. The 2nd play through, I feel I sliced it and I completed the level normally3rd play through, I seen no progress to having sliced it and it is unavailable to slice

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Collectibles not scanned

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