@EA_Blueberry
Just bought the game on sale. I'm in N. America. I had lag spikes all throughout the campaign but only had the crash/ shutdown upon reaching the Kilo Ren mission (12) after the end of the "main" campaign. I, too, could not turn the system back on with the controller. I have a digital copy.
This was bought and installed not 4 days ago, so this was a fresh, first time install. I'm on Xbox One X, using a 55" 4k tv (saw someone talking about HDR settings). I have it installed on the internal, as my 4tb external is full.
For the record, this console was sent in for hard drive failure somewhere between December and January.....so it "should" be a fresh, new hard drive.
This is the ONLY game I have ever had offline lag issues with and the ONLY game that has ever crashed my Xbox One X (or my original preorder Xbox One) bad enough to turn it off.
This is clearly a data/coding glitch issue within the game, itself, especially since it doesn't affect the same missions for everyone. Mine is after the beginning of Mission 12 (right as you enter the first combat), one person's is on the Lando mission, etc. The first post, I believe, was in December and it is mid April. You have got to be joking that, after 4 months.....you (being EA/DICE) still don't know jack all about this and how to fix it. This is vlearly affecting a LOT of people, probably more that either haven't posted on this post or on the EA forums (Reddit, etc.). People paid for a game they, technically, can't fully play.