Forum Discussion

Anonymous

8 years ago

Crashing to Desktop

I experience random crashing in both single-player and multi-player. There is no error message, the game simply closes. However, it appears that crash dump files are generated; I can provide them o...

EA_Atic

DICE Team

7 years ago

Hey @DokkenFrosst thanks for the Dxdiag. I 100% get that you are frustrate and want this to work for you.

I took a look on that Dxdiag CPU is under minimum requirements and GPU is just on he minimum mark, it still should be playable.

Have you done any form of troubleshooting?

This is what I can start to recommend that you try out:

Start with Clean boot the PC to see if there is another program that messing with SWBF2.
- Link on how to Clean boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
Run Origin and SWBF2 as Admin.
Repair SWBF2 in Orgin.
Run Ccleaner to removed old cached files.
- How to use Ccleaner: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/

I hope this helps! 🙂

/Atic

Anonymous

7 years ago

@EA_Atic wrote:
Hey @DokkenFrosst thanks for the Dxdiag. I 100% get that you are frustrate and want this to work for you.
I took a look on that Dxdiag CPU is under minimum requirements and GPU is just on he minimum mark, it still should be playable.
Have you done any form of troubleshooting?
This is what I can start to recommend that you try out:
Start with Clean boot the PC to see if there is another program that messing with SWBF2.
Link on how to Clean boot: https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
Run Origin and SWBF2 as Admin.
Repair SWBF2 in Orgin.
Run Ccleaner to removed old cached files.
How to use Ccleaner: https://help.ea.com/en-us/help/pc/how-to-use-ccleaner-to-fix-pc-issues/
I hope this helps! 🙂
/Atic

@EA_Atic

AHAHAAHHAHA WHAT? since when is an i5 3570k below the minimum requirements for ANY game... get real, you must be seriously confused.

Even though the beta I'm sure listed "minimum" requirements as a 6600k... which is basically no faster than a 3570k for gaming... the fact is this game is gonna be GPU bound with all the dynamic lighting and high res textures... I bet you'll find people out there running like 1st gen i3 or i5s who can run the game fine on like medium/high settings.

Christ my i5 3570k and 780Ti combo can run the game at 120-144fps all the time on ultra with adaptive vsync turned on...