Daily crafting parts sometimes disappearing
Product: Star Wars Battlefront II Platform:Microsoft XBOX One What is your issue related to? In-Game Store & Crates Summarize your bug Daily crate crafting part reward sometimes deducted immediate...
Forum Discussion
EA_David
Community Admin
Community AdminHi, it looks like the missing crafting parts issue is actually a display problem. The system accidentally adds the parts to your balance twice, then corrects the balance shortly thereafter, leading to this confusion.
@tvDarth_Dunedain From what I can see you appear to be getting the content. Can you try restarting your system then check if the pack openings proceed properly? Be sure to check your balances before opening a pack, that should be illustrative.
I can see pack contents being opened and added today and Tuesday, but not yesterday. Does that match the daily crates you opened?
I don't believe this is simply a visual bug. I recorded a video of it happening a couple of days ago as follows:
https://www.youtube.com/watch?v=ILwXC_KIZ1Y
You can see how I start out with 920 crafting parts. I get awarded 15 --> 935. Then it goes back to 920 and remained that way despite relogging, restarting the game, or playing a match.
There is a legitimate problem with this not just a visual glitch.
- EA_David
@Novaprospekt518 Hey, when the glitch happens the "ghost" parts are added when you look at the first card or when the crate is initially purchased.
However If you have a clip of this happening and you can show it from before you buy or open the pack, please post it
There were no "ghost" parts added. I recorded that as a 30 second clip on my Xbox One which unfortunately didn't catch the actual crate opening, but trust me when I tell you it was 920 when I first logged in that day. I have been paying very close attention every time I go to open crates since noticing this problem and I recorded that clip after no one on EA chat support believed me and actually was implied to be lying when I asked for a reimbursement.
A possible work-around I've found so far is opening all cards at once from a crate ("B" button on Xbox) instead of individually revealing the cards as I showed in the video. But key word "possible" because I haven't noticed the bug in the last 3 Daily crates I opened since attempting that which is so far my longest streak.
