Detected AMD Radeon driver version 0.0.0.

Having trouble getting SWBF2 to open/load. Every time I get the message "Detected AMD Radeon driver version 0.0.0." and it telling me I need an updated driver. But I have the correct/updated driver installed. I have seen other having this issue, and no solutions. My computer should be able to play this game.

Running on Windows 10 64 bit

16 gigs of ram

AMD A10-5750M APU with Radeon(tm) HD Graphics quad core processors

AMD Radeon HD 8650G and AMD Radeon(TM) HD8970M GPUs

The 8650G is legacy, by my linked 8970M still has updated supported drivers. Here is the current one I have installed:

http://support.amd.com/en-us/download/mobile?os=Windows+10+-+64

This is the correct driver for this game, but the game doesn't seem to detect my linked GPU, and keeps trying to load it (I think) from my legacy GPU.

I already have the game set in switchable graphics to use my high performance GPU, but it doesn't detect. I have tried a number of work arounds I have seen others talking about and nothing works so far.

I bought the game through Origin, and it's installed (as is origin) on my SSD drive.

I should be able to play this, and really would appreciate some help

Anonymous
8 years ago
Not sure if it was using the clean install utility, or the game update that I just got, but I can load the game. THANK YOU so much!
Still having some graphical issues, but I will work on them this weekend.
I really appreciate it!

32 Replies

EA_Barry
Community Manager
8 years ago
@Malthusian77

Please download and run the following driver uninstall utility:

http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Once that is done, reboot and run the 17.11.4 installer from your previous link.

This clean reinstall of your video drivers should help you play, let us know, thanks.
Anonymous
8 years ago
Thanks for the response. I usually use the most recent version of the DDU to uninstall all previous versions of drivers, but I will give this a try when I have a chance, and report back on the results. I appreciate the attempt to help.
Anonymous
8 years ago
Not sure if it was using the clean install utility, or the game update that I just got, but I can load the game. THANK YOU so much!
Still having some graphical issues, but I will work on them this weekend.
I really appreciate it!
EA_Barry
Community Manager
8 years ago
@Malthusian77

You are very welcome!
FatButter21
8 years ago
Hello, I am having a Similar problem to @Malthusian77 With it saying this error Whenever I try to launch Battlefield 1:
I Have tried using the uninstaller you have provided, multiple times.
I then proceeded to download the latest graphics using the "Adrenalin Edition 18.2.2 Optional" with this link provided:
https://support.amd.com/en-us/download/mobile?os=Windows+10+-+64
I still proceed to obtain the error every time I launch the game.
I just find it odd for the game to not even be able to detect a driver version even after multiple uninstalls and re-installs
I am using a AMD Radeon RX480 8gb GDDR5
I know its not too fancy but It should at least run Battlefield 1 at decent graphics if its able to run Battlefront II
I realize that this is a Battlefront thread but the problem that @Malthusian77 is having is the same that I am having and i could really appreciate the help
Anonymous
7 years ago
Bro, did u manage to fix it? i have your exact same error ☹️((((((((((((((((((((
Anonymous
7 years ago
Hey,
I got the exact same error with 0.0.0.0
Does anyone manage to fix it?
Tried clean installation, reinstall BF V, reinstall Origin
Nothing works
Anonymous
7 years ago
same problem herer
\Win10 64
Ryzen 5 2400G
Radeon RX460x
uninstalled and tried different driver versions and still getting same error code
Anyone find a fix?
Anonymous
7 years ago
I need a awnser how to resolve this problem guy come on
Anonymous
7 years ago
I've tried solving this issue by searching all over the internet for the past 5 hours with no success. I'm guessing it's an automatic update that was done, however i could not find any previous updates to restore too.