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pputtzz's avatar
pputtzz
7 years ago

Error 5020 on PS4 when joining community session

Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? General
Summarize your bug EA support asked me to post this as they could not solve it for me. When trying to join community session I get the error "There was a problem accepting the invite. please try again. Error code: 5,020 I generally have no connectivity issues, tried 2 different playstations with 2 different accounts. Also tried using my phone hotspot in case it was an issue with my router. Same as: https://answers.ea.com/t5/Technical-Issues/Errors-672-327-amp-5020-in-PS4/td-p/6452769
What is your gamertag/PSN ID/EA Account name? Puttz
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? about 9/25/2018
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Campaign
What is your time zone? PST - GMT - 8:00
Steps: How can we find the bug ourselves? no particular game mode. see description of problem.
What happens when the bug occurs? see description of problem
What do you expect to see? To be able to join session
Please select your region North America
AMD or Nvidia Model Number

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see summary

12 Replies

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  • AstridStormfly2's avatar
    AstridStormfly2
    6 years ago

    Hi,

    I am facing this problem even after following all these steps. I bought the ps4 recently and accessing the game via EA Access subscription. Fifa 19 works, but Battlefront II still gives the 5020 error whenever I am trying to invite my friend in the co op mode.

    Me and my wife are having 2 separate PSN ID and EA ID but only I have PS Plus. Both playing on the same console. The objective is to play together, whether Co Op or Online Multiplayer. Nowhere I am able to get the second player added.

    I too have a Telstra Smart Modem and already did all the steps mentioned, DMZ, ipv6 etc.

    Can anyone advise about the final solution if achieved or whom should I be taking this up with ?

    P.S. I am facing the same trouble in other games like Uncharted 4 while Fortnite works.

  • pputtzz's avatar
    pputtzz
    6 years ago

    I think you need 2 consoles to play online together. I have 2 and my son and I play online together.  

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