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Anonymous's avatar
Anonymous
8 years ago

Error 524, my sons sub account on Xbox live is unable to get online

I recently purchased battlefront 2 for my son for his birthday. He has a sub account under my main account on xbox one s. Every time he attempts to play the multiplayer it says he is not signed in an...
Anonymous's avatar
Anonymous
8 years ago

Have you had any joy with a solution? 

    • Anonymous's avatar
      Anonymous
      8 years ago

      I've tried all the old-wives tale solutions (FAQs) and other rhetoric in EA "help". The primary (home) account user can access multi-play battlefront and regardless of the Xbox Parental Controls (or age of the child 15), the sub-account can not play multi-player. I haven't even broken the news to him that the elite DLC is likely stuck in my inactive account.

      I would love to find an alternative before I just return it and then ban EA games from my house due to misleading and deceptive conduct. 

      • Anonymous's avatar
        Anonymous
        8 years ago
        I have yet to find a solution. This is EA’s problem and their mistake for not allowing sub accounts that have unrestricted access(regardless of age) to their multiplayer online. Would be great if they could at least respond with a notice stating they are working on a hot fix for this issue. I understand the game just came out but parents are purchasing this game for their children for Christmas only to find out they won’t be able to play the largest selling point of this game which is the multiplayer.
    • Anonymous's avatar
      Anonymous
      8 years ago
      This is not an Xbox security or privacy issue. This is an EA issue and I would appreciate it if you guys actually looked into why sub accounts are being blocked access to the multiplayer even when they have been granted age appropriate access to the game via the xbox’s Family account settings...
    • Anonymous's avatar
      Anonymous
      8 years ago

      I have done all of that already and it does not work. This is NOT an Xbox problem. It is an EA problem. Did I really spend That much money on a game that will not work for the age group most likely to play it? Fix this already.

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