Error 721 in Origin and EA Desktop (I tried everything, I'm not the only one)
Hi everyone,
First I want to say: I am only here to report it, not for help.
I already had contact with EA Help via Twitter and he said that I could report it here.
I see that I am not the only one and the person who II contacted on Twitter said the same.
Error 721 (failed to connect to EA servers)
It began at Origin, because I re-subscripted to EA Play on Origin after EA Play via EA Desktop beta (GamePass Ultimate) didn't work.
Then SWBF2 didn't worked, but it worked with EA Play on Origin.
(Fun fact: from all the multiplayer games from many devs/publishers (not only EA) I've played... I only get problems with Multiplayer games from EA like SWBF2)
EA Play via Origin.
(other subcription as EA Play with GamePass, but same (linked) EA account.
But I haven't play in a while, so few days ago I wanted to play again, but it didn't work. I did got that error.
So I tried diffirent things in/with Origin without any luck:
- Verify SWBF2 game data
- Tried to "update" SWBF2
- Reinstalling it by moving SWBF2 folder to another place, start new SWBF2 download, exit Origin, move all old SWBF2 files into new downloaded folder/files and start Origin to verify files automaticly. Normally this works and did many times because the "Move gamefolder" option in Origin causes Origin to crash. It didn't work, same error.
- Tried another time, but verify got stuck at about 95%
- Tried to reinstall SWBF2 completly. But I needed to restart Origin and/or pc for some reason, when restarted SWBF2 download, it's didn't do anything and couldn't resume, pause or remove the download
- Cleared Origin cache multiple times
- Reinstalled Origin 1 or 2 times
- Tried to lauch the SWBF2 .exe as administrator
- Disabled the 2 EA Origin services (read this somewhere), didn't help so after that I did enabled it again
NFS Heat issue, bit off-topic.
NFS Heat got a weird error. Origin client and my account was/is in my Language Dutch while the game is English. The error was that the language in my account wasn't the same as the game and after the error the game stopped and didn't work. It does work with EA Desktop. The reason why I say this is that there is a much bigger problem like:
- Server issues
- Client and/or game(file) issues
- Or maybe because I used my EA Play subcription in Origin and EA Play in EA Desktop via GamePass with same (linked) EA Account for obvious reasons.
EA Deskop (EA Play via GamePass)
So, because I got too frustated I canceled my EA Play subcription and started using EA Play with GamePass again (in EA Desktop). I did it before but EA Desktop was broken (it's still a beta) and got the same error 721.
I tried:
- Installing the game. But 1 or 2 times got the same download issues as above with Origin. After a while it did work
- Cleared cache via in-app option, didn't work
- Reinstalled EA Desktop
My internet is just fine, no problems.
- Wired connection
- About 14ms ping
- 95mbps download
- 30mbps upload
PlayStation 4, SWBF2.
I have my PS4 Pro on the exact same network as my pc and that works perfectly.
So, everything shows it's a PC only issue.
Thanks if someone tries to help me, but that not the reason why I post this.
Just to report it + it was advice from EA Help in Twitter.