ERROR 770 Battlefront 2
Everything works apart from it says I’m offline error code 770
Forum Discussion
EA_David
Community Admin
Community Admin@Klingon06 Hi, what system are you playing on? If you're on PC please check that your firewall isn't blocking the game or Origin.
Have you always had this issue
The error message is a generic "no connection" one, so hopefully some troubleshooting will help you into the MP part of the trial.
Cheers.
I’m on PC, I’ve had the problem since I got the trial I had no problem with the beta at all.
I don’t think it’s the firewall as I play Fifa 18 online all the time. I’d try uninstalling and reinstalling but fear I’d lose my trial time. I want to buy the game just need this sorting first
I don’t think it’s the firewall as I play Fifa 18 online all the time. I’d try uninstalling and reinstalling but fear I’d lose my trial time. I want to buy the game just need this sorting first
- EA_David
@Klingon06 Hey, the trial and beta can sometimes be seen as different programs by security software, so sometimes games that should be auto-whitelisted aren't.
In any case a reinstall wouldn't lead to a loss of trial time, but I'd start by explicitly choosing to remove and re-add the game to your security exceptions lists
@06allcottd Again, this seems to be a connection-based issue. Can you check your firewall/security software? Make sure to check that Origin is whitelisted too.Thanks.
- I port forwarded the game and my security requested I allow it and now it’s working ok. Thanks for the help
- Hey EA_David, I'm having this issue as well. I went through everything in the troubleshooting document. The network seems fine as other devices connect fine. Three other stations, none of them get a 770. So then I moved to the client. No other security stuff other than windows defender and I turned it completely off. I've connected directly to the cable modem. I've rebooted that. I removed a USB wireless NIC and that actually solved the issue for a few days but now it's back to a 770 after a reboot and I'm troubleshooting again. Has there been any developer motion on this issue internally? I have bought 4 copies of this game and I have one kid constantly sitting out because it doesn't work on his box. This is awful.
- Same problem on PS4 here. Literally bought this game and haven't been able to play online which is why I bought it. Can someone please address this issue? It seems to be a huge problem and there is no resolution over several months.
Can we be refunded?
Hi @Klingon06
Different games requires different permissions/ certificates to access online features. Disabling the antivirus and windows firewall from both Control panel and your antivirus will fix this issue.
I would suggest you to add exception for Origin and the game in Antivirus and firewall settings.
