Error code 721
I can not go online it keeps on saying Error 721 can anyone help
Forum Discussion
EA_Barry
Community Manager
Community ManagerAre you guys trying to play the Beta that has now ended?
https://answers.ea.com/t5/Technical-Issues/Error-code-721/m-p/6353818#M20149
I was told that once you pre ordered the game we would have access two days before release date. Today is the 15th two days before the release date 11-17-17, and I still can’t access the game
I've got the same problem on PS4 since yesterday. I've tried to everything in 'PLAYSTATION CONNECTION TROUBLESHOOTING'
I've found the answer. You should check your IP version. I've changed it from IPv6 to IPv4, and now everything is OK 🙂
- EA_Barry
@tfarug6@LaughingGass@ETPGRAPHIC@theWarpig_83@roc298
Potential fixes/workarounds for error 721:
- Clean boot: http://support.microsoft.com/kb/929135
- Temporarily disable antivirus or add the game executable to the whitelist of your antivirus
- Disable IPv6 on your router (support from your internet provider if required)
- Open the ports detailed here: https://help.ea.com/en-us/help/star-wars/star-wars-battlefront-ii/troubleshoot-star-wars-battlefront-ii/
