Error code 721
I can not go online it keeps on saying Error 721 can anyone help
Forum Discussion
I've got the same problem on PS4 since yesterday. I've tried to everything in 'PLAYSTATION CONNECTION TROUBLESHOOTING'
I've found the answer. You should check your IP version. I've changed it from IPv6 to IPv4, and now everything is OK 🙂
- EA_Barry
Community Manager
@tfarug6@LaughingGass@ETPGRAPHIC@theWarpig_83@roc298
Potential fixes/workarounds for error 721:
- Clean boot: http://support.microsoft.com/kb/929135
- Temporarily disable antivirus or add the game executable to the whitelist of your antivirus
- Disable IPv6 on your router (support from your internet provider if required)
- Open the ports detailed here: https://help.ea.com/en-us/help/star-wars/star-wars-battlefront-ii/troubleshoot-star-wars-battlefront-ii/
- How do I get rid of error code 721 for Xbox 1 S? Been having this problem for hours now. Plz help
Have had the same problem since last night, been on hold to EA for an hour and a half now..
- how we get it for PS4
The login servers are not accessible. Therefore the game turns to offline mode and the profile data can not be loaded. I think this issue is related to origin error some hours ago, where you was only able to login in origin in offline mode.
