Figured out why I’m not getting credits for duplicates
Product: Star Wars Battlefront II
Platform:Sony Playstation 4
What is your issue related to? In-Game Store & Crates
Summarize your bug Please see the full description below. Basically the issue where credits don’t pay out for duplicates is tied to the issue where the game shows you as having higher star card levels for classes while in a MP match.
What is your gamertag/PSN ID/EA Account name? ZekeStarkiller
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? NA
What time did you see the bug? (HH:MM AM/PM) NA
In what game mode did the bug occur? Blast
What is your time zone? PST - GMT - 8:00
Steps: How can we find the bug ourselves? Please see full description below.
What happens when the bug occurs? Please see full description below.
What do you expect to see? I expect to get credits for duplicates and for my MP card levels to display the correct amount shown in Arcade and Collections.
Please select your region North America
AMD or Nvidia Model Number NA
Ever since the Nov 30 patch (Patch 1.03) I have not been given any credits for duplicate cards received in loot crates. I believe, after some in-game testing, that this is tied to the other current bug that shows that I have higher star card levels for my classes/heroes while in a multiplayer match. In Arcade and the collection screen, my current card levels for everything are accurate but not while in MP. Everything is higher than it should be in MP and gets higher every time I open a crate and get a star card of any tier (duplicate or upgrade or new). They always increase by the number of tier I get in the crate. For example: my current level with Chewbacca is 14. I opened a crate today (Dec 24) and got a duplicate level 1 card for him and didn’t get the 200 credits for it. Instead his card level in MP increased from 16 to 17. It was already at 16 from previous crates openings and receiving cards for him... So what I think is happening is that the game thinks my card level is increasing since it increases in MP matches (even though it works perfectly in the collection screen and Arcade) so it doesn’t think I’m getting duplicates which is why it doesn’t pay out anything. So currently almost every class and hero has a higher level in MP matches than it should. At this rate, if I were to continue to buy crates, my card levels would continue to increase possibly to infinity lol. (I have stopped buying crates because it’s seriously broken right now.) I hope this information helps the devs and please PM me if you need more information or a better explanation of my situation. Thanks so much! Additional info: I preordered the deluxe edition of this game through the PS Store around the time preorders first became available (June?). Also I did buy the starter pack for $15 before the option to buy crystals and the starter pack was removed. Another example: today (Dec 24) was the first day since this issue started that I got a card for my fighter class in a crate (the “Obliterate the Annoyance” Starfighter Booster Crate). Here is what happened: I got a level 2 card in the crate, it was an upgrade. So as expected my fighter card level increased from 12 to 13. But in MP it increased from 12 to 14 because it counted both levels (tiers) as it always does with this bug. TL;DR For a general example: if I was to get a duplicate level 3 card for any class/hero, my card level in Collection/Arcade wouldn’t increase, my card level would increase by 3 in MP matches, and I wouldn’t get the 600 credits expected (which I believe is because of it being bugged and increasing my level shown in MP matches).
