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JadedFnatic's avatar
JadedFnatic
Not applicable
5 years ago

Game crashes in map loading screen

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug game crashes on map load in.
What is your gamertag/PSN ID/EA Account name? JadedFnatic
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? whenever i play the game from Feb 14th onwards
What time did you see the bug? (HH:MM AM/PM) whenever i play the game from Feb 14th onwards
In what game mode did the bug occur? Campaign
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? by trying to load into any gamemode.
What happens when the bug occurs? my screen turns to a random solid colour (not a problem with the monitor). i can still hear audio during this time as i have been in a voice call when its happens and i could still hear and talk to the people in the call.
What do you expect to see? myself successfully loaded into the game?
Please select your region Europe
AMD or Nvidia Model Number Nvidia GTX 970 Jetstream

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when loading into a map or gamemode i will enter the loading screen as normal (often showing a picture of the planet that the mission/game takes place on) but after about 15 seconds in this screen, the game will bug and change my screen to a solid colour (seemingly a different random colour every time). during this time i cant alt+F4, alt+Tab, Win+Tab, or Ctrl+alt+Del and i am forced to restart my PC. this happened first in campaign but seems to happen for every other mode aswell. i have tried verifiying integrity of game files and also moving the game to my C: drive, neither fixed anything

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