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DYSPROssium's avatar
DYSPROssium
Hero (Retired)
5 years ago

How to fix: Weapon, attachment or star card is unlocked but not selectable

Hello there, This thread explains for PC, Xbox One and PS4 how to solve the following issues: You finished a weapon challenge, but the weapon is still not selectable. You finished an attachm...
Commandah's avatar
Commandah
4 years ago

I tried everything to unlock this weapon, @EA_Atic I was hoping to get into contact with you about fixing this? I also filed support tickets and even got in contact with the support team to no avail.

EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago
Did you open crate menu and had a look there? @Commandah

Support can help but tell them that the milestone is stuck.

/Atic
  • Commandah's avatar
    Commandah
    4 years ago

    I've checked the crate menu, nothing is there. I had also contacted support before, unfortunately they weren't able to help.

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      4 years ago
      @Commandah did you tell them that the milestone is stuck?

      As it stands, we cant help with unlocked items on the forum. As this is a public forum cant help with account or missing item issues.

      /Atic
      • Commandah's avatar
        Commandah
        4 years ago

        Don't know what I expected, only getting excuses from support too.

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