Installing from PC with code for Origin?
I got Battlefront II in a box without a disk but with a download code. It says to use 'Customer Service' on Origin, but no such option exists for me. HELP
Forum Discussion
I have a problem. I got Battlefront II as a gift this christmas. I recived a serial number, but I never got a product key tho, where do I find it?
@Josshhhhhhhhhhas mentioned you'll need Origin to redeem the code. You can download the program on Origin.com. You'll also have to make a EA account (if you haven't yet). Once made log in with the account and redeem the code in the program. Here it'll be locked to your account forever and you can download and play it after without CD. No matter which computer you log into as long you can get into your account the game will be there to be downloaded and played 🙂
@Smi9111Is this PC or console? The serial key is most likely your product key!
I have tried to enter the serial key from the manual, it says that the key already exists, maybe I do it wrong? I entered the Serial key on redeem the code site, but nothing happened?
Yes, this is for Pc.
* note, some answers here come directly from EA's Answer HQ on certain forums to maximize your issue troubleshooting *
Hello @Smi9111,
Fast response, I know. Merry Christmas also!
First off, where did you purchase the code from? Was it directly brought from EA or a third party website? EA can narrow down the issue in some simple knowledge of your issue.
Here is some Official HQ Answers to the issue at hand.
WHERE'S MY CODE?
When you buy a game through Origin, most of the time it will be added directly to your game library. If you need the code for any reason, there are a few ways you can find it.
Find your code in the Origin client
Open up the Origin client.
Go to My Game Library.
Right-click your game.
Click Game Properties.
A pop-up with your Product Code will appear. For some games it may say "Product Code" while others will say "Serial code" or "CD key."
Get your code via email
After you buy your game, you would have gotten a confirmation email with your code in it.
NOTE: This is mostly for older third party games, so you might not get a code in your email. If there’s no code in your confirmation email, check your game library to see if your game is already there.
HOW DO I REDEEM MY CODE?
Log in to Origin using the EA Account you want to add your game to. This is important if you're a parent who wants to add a game to your child's account.
YesRedeem your Product Code in the Origin client
For PC
Log in with the EA Account where you want to add the game.
Click the Origin menu.
Select Redeem Product Code...
For Mac
Log in with the EA Account where you want to add the game.
Go to your computer's top menu to select Games and Redeem Product Code..
Redeem your Product Code on origin.com
Log in to the Origin store website using the EA Account where you want to add the game.
Select Game Library.
Click Add a Game in the top right corner. This will drop down an option to click Redeem Product Code…
Once you’re at the page to enter your code, type in your game’s Product Code. Click Next and the game should show up in your Game Library.
Redeem pre-paid cards, subscription, and virtual currency codes
Redeem your EA Cash Cards on Origin or on Pogo via the Cash Card site.
Subscriptions and virtual currency codes, like for SimPoints, can be redeemed at the URL in your code instructions.
Redeem promotional codes
Promotional (promo) codes can give you discounts on your Origin purchases. Redeem your promo code during the checkout process.
If you have an eligible promo code:
Find the game you want to buy in the Origin Store, either on origin.com or in the Origin client.
Click the Pre-order or Buy button.
Enter your payment information.
Click Proceed to Review Order.
On the Review Order page, click Enter Promo Code >
Enter your code and click Submit.
Click Pay Now to complete your purchase.
Restrictions on promo codes vary from game to game and promotion to promotion. You usually cannot use them on games less than a month old, virtual currency, subscriptions, game time cards, third-party games, or combined with any other current sale or promotion.
I HAVE A FEW MORE QUESTIONSI got a message saying my Product Code can't be redeemed through Origin. What should I do?
Check the instructions that came with your code — they should list the URL where you should go to redeem your Product Code. Origin will send you to that URL when possible, but double check the Product Code instructions to make sure you redeem your code in the right place.
NOTE: Some codes may give you extra content when you redeem them at a specific URL. Read all instructions carefully so you don't miss out!
Origin says my code has already been redeemed. What do I do now?
Contact us so EA can investigate!
I redeemed a Product Code, but nothing new appeared in My Game Library. What happened?
Not all codes are full game codes and might only be redeemable for in-game content, so they won’t create a new icon in your Game Library. You can access the content from these codes when you play the game that they’re for.
Check to see if you bought the full game or other content, like downloadable content (DLC) or a subscription, for the game instead.
Origin won't let me download my game onto another computer. What can I do?
Reach out to us and an advisor can help you troubleshoot.
My game won’t download, install, or launch. What should I do?
Check out EA steps to see if you can get your game up and running.
I am not an official electronic arts employee. All rights and privileges go to EA.
If it says the code is already used you either already redeemed it or it's on another account (probably the first if you bought it new).
Does the booklet say anything about the content of the serial code? Was it the bonus content by chance?
If the above doesn't work I'd contact EA (chat or phone) with the code by hand so they can look it up for you 🙂
