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ASDUDE17's avatar
ASDUDE17
4 years ago

It will not let me log in to battlefront 2 on Xbox series s

@MattJ15699 @EA_Atic  Hi! Hope you are doing well! I had a question relating to the thread and the question that Matt had asked back in December 2020. I just got an Xbox Series S and I have been hav...
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
4 years ago

@ASDUDE17  Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Going down/next page I assume is not work?

Thanks!

 

/Atic 

ASDUDE17's avatar
ASDUDE17
4 years ago

Hello! I tried power cycling the console using the steps you gave me, and it did not work and it still does not let me log in. Are there any other ways that I can fix this issue? Thanks for your help!

    • EA_Atic's avatar
      EA_Atic
      Icon for DICE Team rankDICE Team
      4 years ago
      Could you try to clear local and cloud saves for SWBf2 if that dont work try another account on the console and see if that helps. @ASDUDE17

      /Atic
      • ASDUDE17's avatar
        ASDUDE17
        4 years ago

        Hello! I don’t have any other accounts on my Xbox except mine and I can try clearing the local data. Are there any other solutions? Thanks for your help. 

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