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Danorph's avatar
Danorph
5 years ago
Solved

Lost all data on every owned EA game after unlinking an email

I linked my PSN account to a different EA account and lost all data/progress on every EA game I have, including Star Wars Battlefront 2, Battlefield 1 and V, and Apex Legends.

  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @Danorph.

    This is normal. A warning should have come up telling you this would happen so there is a chance to back out before unlinking accounts. Unfortunately, all that progress is lost and cannot be recovered.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @Danorph.

    This is normal. A warning should have come up telling you this would happen so there is a chance to back out before unlinking accounts. Unfortunately, all that progress is lost and cannot be recovered.

  • Danorph's avatar
    Danorph
    5 years ago
    @EA_Aljo If this is normal then why did it not apply to all my EA games? Out of the 4 EA games I have, only 3 of them had their data reset. And most of them weren't even reset properly. Some parts of progress were kept, while others are now gone.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Danorph 

    Your first post says you lost all the progress on all games. That's not the case now though? Regardless, we're not able to restore any lost progress from unlinking accounts.

  • levi_shadow's avatar
    levi_shadow
    3 years ago

    Hi, we are facing a similar problem with my friend who has his psn account linked to my ea account. Can you confirm that you still kept the games and only lost the progress?

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