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Bazsimoo's avatar
Bazsimoo
5 years ago
Solved

Lost connection after a couple of minutes

Hi, I have connection issues. I bought and installed Battlefront 2 yesterday. Today I wanted to play with my friends but I kept getting "error 672" lost connection. It happened after 5 or 10 minutes. I have a wired connection to my pc and every other application or game runs just fine. (except BF4 which has the same issue, but on avarage it happens every 4-5 hours)
I also checked it with the UOTrace program. I attached my results, which seems ok to me.
I am stuck and dont know what should i do next or if my internet is bad what i need to tell to my isp.

  • EA_Atic's avatar
    EA_Atic
    5 years ago

    Based on that Ui tracer looks like there are some issues on step 6 - 7 that can be the cause @Bazsimoo  two hubs in Germany that cant handle the trafik by the looks of it. 

    The only recommend I have at this point is to talk to the ISP and highlight this issue to them. 

    /Atic 

3 Replies

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Hey @Bazsimoo  I assume you had a look on our our connective guide? 

    For the Uo-tracer you only sent 20 packets minimum 100 is what we ask for to see some basic network testing more packets over a long time will show more true how the network is. 

    Are you using wifi or cabled connection? 

    /Atic 

  • Bazsimoo's avatar
    Bazsimoo
    5 years ago

    I did wait for 100 sent packets this time and attached the results.
    I'm using cable. My bandwidth is about 100mbit down and 15mbit up. I have zero problems with any other games/services only happens with origin games.

    In Battlefront 2 after the disconnect I can rejoin the game quickly , but puts me on queue immediately and i'm no longer in my friends party.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    Based on that Ui tracer looks like there are some issues on step 6 - 7 that can be the cause @Bazsimoo  two hubs in Germany that cant handle the trafik by the looks of it. 

    The only recommend I have at this point is to talk to the ISP and highlight this issue to them. 

    /Atic 

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