Lost my celebration edition skins

Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? In-Game Store & Crates
Summarize your bug Lost all my celebration edtion skins
What is your gamertag/PSN ID/EA Account name? XxRichY2K12xX
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 1/182020
What time did you see the bug? (HH:MM AM/PM) 5pm
In what game mode did the bug occur? Campaign
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Try the edtion to see if it happens
What happens when the bug occurs? I lose all my skins
What do you expect to see? Them to be returned
Please select your region Europe
AMD or Nvidia Model Number

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I had all the skins yesterday but now they are gone and i am currently reinsatilling the celebration edtion to see if it fixs it