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brittlewolf1814's avatar
brittlewolf1814
6 years ago
Solved

[Mega thread] Error code 721

This problem happened in 2017 and 2018 and now again it is happening to me. For the last twelve hours I have tried everything. I need this fixed ASAP 

  • EA_Ataashi's avatar
    EA_Ataashi
    6 years ago

    Hey everyone!

    Our team at DICE is currently looking into it. Unfortunately, I don't have any info to share at the moment, but I will keep you updated in this thread.

    EDIT [02/04/2019]

    Hello everyone!

    This problem has now been resolved.

    If you're still experiencing it, please try out the basic connectivity troubleshooting steps from this article and in case they fail, let us know.

    Thank you!

    EDIT [02/04/2019]

    Hey everyone!

    Thank you so much for checking out if the troubleshooting steps will help after our previous update. Yes, we're back to investigating the problem.

    Apologies for the inconvenience caused by this.

    /Ataashi

    This post has been marked as the accepted solution ONLY for better visibility and will be updated accordingly.

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  • Anonymous's avatar
    Anonymous
    7 years ago

    I know there are numerous posts about Error 721, but after reading through a great deal of them I still haven't found a solution. Ever since I bought the game I have been having trouble with this error (Xbox One). Usually it would just boot me occasionally, but since last night I haven't been able to connect to the EA server at all. I have restarted the router, power cycled, etc. My internet is fine and other games work. This is extremely frustrating at this point, but I am not overly tech savy and not sure where to go from here. Any help would be greatly appreciated.

  • Anonymous's avatar
    Anonymous
    7 years ago
    Same here, nothing seems to solve the problem... people from my ISP have been doing everything they can, including changing the router with a newer one...
    i was playing fine since the launch and 1,5 months ago this error appeared, ive been using my phones internet to connect since then..
  • Anonymous's avatar
    Anonymous
    7 years ago
    You found a solution??
  • cofmann's avatar
    cofmann
    7 years ago

    Hi @EfeBeyEfendi,

    The issue got solved a few hours later, are you still experiencing issue with connection problems?

    /Atic

  • Anonymous's avatar
    Anonymous
    7 years ago

    I bought the game few days ago, started it yesterday and i cant connect to EA servers.. Error code: 721. I'm having PS4, any suggestions?

  • sahotaji's avatar
    sahotaji
    7 years ago

    After Game already over error yesterday, I am getting Error code 721 all day.  Does anyone have any idea whats going on?

  • Anonymous's avatar
    Anonymous
    7 years ago
    Im having problems as well, wont let me connect to server.

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