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da-trooper86's avatar
da-trooper86
Not applicable
5 years ago
Solved

Missing celebration edition content (epic games store)

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? General
Summarize your bug I got the celebration edition on epic games store, although i already had the standard edition on origin, and now the celebration edition content such as skins and emotes are still locked for me
What is your gamertag/PSN ID/EA Account name? Da-trooper86
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 01/14/2021
What time did you see the bug? (HH:MM AM/PM) 13h
In what game mode did the bug occur? Capital Supremacy
What is your time zone? AGT (BET) - GMT - 3:00
Steps: How can we find the bug ourselves? idk, maybe checking my account?
What happens when the bug occurs? The celebration edition contet is locked
What do you expect to see? i expected to be able to use the celebration edition content
Please select your region South America
AMD or Nvidia Model Number RX 580 8gb Wind force

‌

i got the celebration edition from epic games store, and synced it with my origin account, in which i already had the standard edition of the game. When i open the game however, i am unable to access the content from the celebration edition, and the game shows the option to upgrade to that edition.

  • EA_Atic's avatar
    EA_Atic
    5 years ago

    Hello there,

    We have done backend update that should have resolved the missing celebration items for users who redeemed the game from Epic game store. You may need to restart the game.

    Let me know how it you are still missing items.

    Note: Main menu will still say that you can upgrade to Celebration Edition – working as intended.

    Thank you!

    /Atic

50 Replies

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  • TY_oPlayz's avatar
    TY_oPlayz
    Not applicable
    5 years ago

    Yes But When I Played Then Turned It Off It Showed UNLOCKED

  • TY_oPlayz's avatar
    TY_oPlayz
    Not applicable
    5 years ago

    DONT Mine Showed Up After I Played

  • th3f0d4's avatar
    th3f0d4
    Not applicable
    5 years ago

    Im having the same problem.

  • Rottenz's avatar
    Rottenz
    Not applicable
    5 years ago

    i reinstalled the game, problem not fixed.

  • Rottenz's avatar
    Rottenz
    Not applicable
    5 years ago

    ***FIXED 

    i played a game and everythings is unlocked now 🙂

  • Rottenz's avatar
    Rottenz
    Not applicable
    5 years ago

    celebration still locked for me, content is not unlocked every time i start the game.

  • Allions's avatar
    Allions
    Not applicable
    5 years ago

    @da-trooper86Same here. Tried installing from Epic Games Store and launching the game from there but it did not work.


    EDIT: played a game, now it worked!

  • abutler18's avatar
    abutler18
    Not applicable
    5 years ago

    @EA_Atic still hasn't worked for me. I have played through first campaign. restarted origin, epic and game, done sytem restart and still only have access to resurection no extra dlc

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago
    @abutler18 There are no other DLC after Resurrection for the singel player.

    The updates that came to the game after Resurrection where all multiplayer.

    Closing down the topic as the issue is confirmed solved.

    /Atic

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