Missing Credits

Product: Star Wars Battlefront II
Platform:PC
What is your issue related to? In-Game Store & Crates
Summarize your bug The credits earned displayed at the end of multiplayer matches are not being added to my credit total on the main menu. For example, I had 9k credits, played a match of strike, where at the end it said I earned 2.5k credits, I backed out to get a hero but it said I only had 9.7k credits. This has been confirmed by EA chat tech support rep, who gave me 2.5 credits, but suggested to fix the problem I reset my modem...
What is your gamertag/PSN ID/EA Account name? roesingape
How often does the bug occur? Often (50% - 99%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/20/2017
What time did you see the bug? (HH:MM AM/PM) 10:30pm
In what game mode did the bug occur? Strike
What is your time zone? PST - GMT - 8:00
Steps: How can we find the bug ourselves? I dunno
What happens when the bug occurs? The credits earned displayed at the end of multiplayer matches are not being added to my credit total on the main menu. For example, I had 9k credits, played a match of strike, where at the end it said I earned 2.5k credits, I backed out to get a hero but it said I only had 9.7k credits. This has been confirmed by EA chat tech support rep, who gave me 2.5 credits, but suggested to fix the problem I reset my modem...
What do you expect to see? My effing credits.
Please select your region North America
AMD or Nvidia Model Number Nvidia geforce 650

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The credits earned displayed at the end of multiplayer matches are not being added to my credit total on the main menu. For example, I had 9k credits, played a match of strike, where at the end it said I earned 2.5k credits, I backed out to get a hero but it said I only had 9.7k credits.

This has been confirmed by EA chat tech support rep, who gave me 2.5 credits, but suggested to fix the problem I reset my modem...