@EA_Atic
What do we THINK we know so far …
- People are starting up in off-line mode. If you try and CONNECT you receive error 721
- You can accept the error and try to CONNECT again.
- You can connect eventually but you need to be persistent. So a “solution” of sorts.
- Its never the same amount of connect requests. It can be one, it can be more than 10 requests before connecting
- So, it’s not as such a game stopper … just really, really annoying ?
- People of all experience levels are seeing this issue
- It works ok for EA_Atic (and others?) at EA ?
- Its across multiple regions not one specific region
- Its not a specific ISP
- Its on the PC platform for sure … I cannot remember seeing anyone report Playstation or Xbox, but that’s not say they haven’t experienced the issue and I easily could have missed it.
- It seems to have occurred starting at least 3 weeks, maybe 4 weeks ago.
- It appears to occur every day since.
- For me it occurs every day, every time I load SW.
- It doesn’t occur with any other EA or non-EA game or application (at least for me). So, like many other people I am assuming its not a local hardware, driver or system problem.
- Although it can never be ruled out, given that one can eventually connect suggests it’s not a local system issue
- This leaves two POSSIBLE root causes a) an issue with a recent update to SW or b) a server connection issue ?
Again, Country – UK, Platform - Windows 10, ISP - BT
https://youtu.be/UQzzGPeYxq8
