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-DOOM-Kaatunzim's avatar
-DOOM-Kaatunzim
5 years ago

NVIDIA driver keeps crashing (game freezes and closes by itself)

I'm having some problems with this game, nvidia driver keeps crashing (windows log event 4101). Played this game with my old pc, with no issues, and now, when i have a good PC, the game doesn't work....
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @-DOOM-Kaatunzim can I ask when you sent the card to them and why?

Darko

-DOOM-Kaatunzim's avatar
-DOOM-Kaatunzim
5 years ago
@EA_Darko I sent it to them on 7/2/20, and I got it back on the 22nd. As I said, I sent it to them because I was thinking that the card was defective, due to these issues that were happening with Star Wars Battlefront II, Mount & Blade Bannerlord, and Battlefield 1. But it was tested there and they said it was all right.

So my conclusion is that it must be driver issues since these issues started to show up on Genshin Impact after I updated to the latest NVIDIA Driver (477.11).
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Yeah, if you are seeing issues with multiple games @-DOOM-Kaatunzim then it could be driver based. If older drivers fix the issue then rolling back to them is the way to go.

    I had similar issues last year with one game now working on the latest GPU driver.

    Darko

      • EA_Darko's avatar
        EA_Darko
        Icon for Community Manager rankCommunity Manager
        5 years ago

        It's worth flagging it with them @-DOOM-Kaatunzim so that they are aware of the issue.

        Darko

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