Forum Discussion

JeGroteVader's avatar
2 years ago

Only 1 Epic games account in a Lifetime

Dear EA,

So, I bought SW Battlefront II a while ago. But it was linked to an epic games i don't have the login from anymore. Is it possible to have someone help me link a different Epic games account to my EA account. It tells me it's only possible to use one in your WHOLE lifetime. If I can't link another account I will never even be able to play the game i payed for and enjoy.

Jan Baardmans.

3 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @JeGroteVader 

    If the game has been purchased on a specific Epic account, it can only be installed on that account. You will not have access to your game if you change your profiles. If you no longer have access to that account, you will need to contact Epic Support so they can assist you in restoring access to it. 

    Please see all the information about the linking process here 

    There are no workarounds for the account linking limitations. If you have any further questions about your account, feel free to contact our support team.

  • That is not my problem. I bought the game on EA and linked my account to an epic games account a while ago. Now I dont have access to the epic account anymore and when I tried to connect my New epic account to play it told me that isnt possible. Also: You Guys just removed the SWB2 from my EA account. I had 54hrs in the game, so just removing the game I had to pay for is a bit strange. I would like to get the game back on my EA account and gibe me the possibility to link another epic account.

    jan Baardmans

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    If you need more help with your account, please contact our support team so we can check the available options in this case. 

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