Preorder dlc and last Jedi challenges unavailable for sub account on Xbox One
Product: Star Wars Battlefront II
Platform:Microsoft XBOX One
What is your issue related to? General
Summarize your bug My son has a sub account on my Xbox live gold account. He is able to play multiplayer, but he cannot access the pre order DLC or the last Jedi challenges. They are there, but don't load, just come up with a message saying 'content is unavailable at this time'. He has been able to play the single player Resurrection dlc with no problem.
What is your gamertag/PSN ID/EA Account name? LazyDaisy75
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug?
What time did you see the bug? (HH:MM AM/PM)
In what game mode did the bug occur? Galactic Assault
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? Using an XBox Live Gold Account, install and update the game. Add a Family member to the Xbox Live Account. Log into the Xbox one using the Family Account.
What happens when the bug occurs? The Last Jedi Challenges will not load, nor will any Heroes or Star Cards. When trying to view Lst Jedi Challenges, an error message saying Content Not Available appears. The Last Jedi image on the Home screen has a 0 on it instead of a challenge.
What do you expect to see? All the same content as the main account holder has paid for.
Please select your region Europe
AMD or Nvidia Model Number
Bit rubbish if this is intentional, literally no other games we have work that way, all content is shared. It just seems wrong, the whole point of XBox Live Gold on XBox One is being able to share it with your family.
