Product: Star Wars Battlefront II
Platform: Sony PlayStation 4
What is your issue related to? General
Summarize your bug: I was playing Capital Supremacy on European servers and I noticed my leveling up heads-up display was no longer "golden" even though my Assault class was level 118 (Not too sure). Then I checked my collection and turns out all my class levels, progress, milestones, rank had been reduced,expect my star cards they were all intact.
What is your gamertag/PSN ID/EA Account name? TacticalSpice90
How often does the bug occur? Logged on 4/11/2020 and the 5/11/2020
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 4/11/2020
What time did you see the bug? (HH:MM AM/PM)9:14 PM
In what game mode did the bug occur? Capital Supremacy
What is your time zone? CEST (Central European Standard Time)
Steps: How can we find the bug ourselves? Check the player databases to see a difference in player levels maybe. My star cards are at a too high level to be unlocked/upgraded with the current level that I had before the bug occured.
What happens when the bug occurs? Only the ranks, classes and milestones were reduced. Star cards remain intact.
What do you expect to see? I expect to see all my class levels as well as milestones, rank to be put back to their original level.
Please select your region Europe
AMD or Nvidia Model Number
No additional details