Progress lost

Product: Star Wars Battlefront II
Platform:Steam-PC
What is your issue related to? General
Summarize your bug Levels for Assault, Heavy, Officer and Specialist lowered to level 69, previously over 100. Star Cards and skill points remain correct. Some achievements also reset.
What is your gamertag/PSN ID/EA Account name? Fallouren
How often does the bug occur? Every time (100%)
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 02/11/2020
What time did you see the bug? (HH:MM AM/PM) 8:00PM
In what game mode did the bug occur? Capital Supremacy
What is your time zone? GMT (UTC)
Steps: How can we find the bug ourselves? My levels have all been reduced in these classes, I logged in randomly one day and levels were much lower than they should have been.
What happens when the bug occurs? levels are lower than they should be, lost experience, some beginner achievements being unlocked for a second time as though progress had been reset.
What do you expect to see? Assault, Officer, Heavy and Specialist class levels should be over 100. I expect to see the progress gained from my time playing across the year.
Please select your region Europe
AMD or Nvidia Model Number Nvidia

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Thanks. I hope this can be resolved. 

Also please add Mace Windu.