Hello there, troopers! The back end update is live and corrects the stat loss issue that some players had experienced in Star Wars: Battlefront II.
Thanks again for being so patient while we worked on this!
/Atic
DICE TeamHey everyone,
The issue should now be fixed and may requires you to play a match for everything to come back. The lost stats and the new stats you gained since the issue happen should now been merged together.
If you do see still issues please let me know.
Thanks again for everyone patience!
/Atic
Product: Star Wars Battlefront II
Platform: Microsoft Xbox One
What is your issue related to? In-game levels.
Summarize your bug: In a game of co op a few weeks ago now I realized my Heavy's level dropped from 330-something down to 69. The same was true for all my base classes, all of which were above 150 at least. All heroes above 37 were reduced to 37, most of which were between 50 and 80. For some reason only my Infiltrator levels were reduced to 21, but not my Enforcer or Aerial. Armour level also reduced in the same respect (Artillery and Speeder not high enough to be affected).
What is your gamertag/PSN ID/EA Account name? DeckerMc98
How often does the bug occur? Happened once, has a permanent effect.
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 11/04/2020
What time did you see the bug? (HH:MM AM/PM) Unsure, midafternoon EST.
In what game mode did the bug occur? Co-Op.
What is your time zone? EST
Steps: How can we find the bug ourselves? Check my collections to view current levels.
What happens when the bug occurs? Only the ranks were downgraded and it has only happened once.
What do you expect to see? My progress restored, accounting for progress I have made since the bug, and if not then compensation of some kind.
Please select your region: North America
AMD or Nvidia Model Number: N/A
