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Anonymous's avatar
Anonymous
8 years ago
Approved

PS4 - SWBF2 no deluxe item and purchased crystals

I have pre-ordered the deluxe edition of battlefront 2 as well as in game crystal on PS4, but have not received neither the loot crates nor crystals I paid for. Please advise on a solution...... di...
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
8 years ago

@nwmilk Thank you for the extra info. 

Can I check if you have anything additional that's available to download through the PS4 Addon menu? 


Can I also check what region you're in? I know some users in APAC regions are affected by a Deluxe content issue. 

As for getting this resolved, please reach out to support. They can investigate and get this cleared up for you. 

https://help.ea.com/en-us/help/faq/contact-ea-help/

Anonymous's avatar
Anonymous
8 years ago
Approved

I think I am one of the effected customers in apac regions, how can you solve this problem?

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