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EA_Ataashi's avatar
EA_Ataashi
Icon for EA Staff (Retired) rankEA Staff (Retired)
7 years ago

Re: Aerial has Bossk star card stuck on him

Hey @TheDarkriderJoe

Since the Star Cards arrangement is not saved on our servers, it seems that it indeed might be a problem with the cloud saves... or rather with clearing them.

Could you make sure that you turned off the cloud saves option in SWB2 properties on Origin?

/Ataashi

14 Replies

  • EA_Ataashi's avatar
    EA_Ataashi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    @TheDarkriderJoe

    Completely remove "STAR WARS Battlefront II" folder from your documents, clear Origin cache one more time and then try to launch the game.

    /Ataashi

  • TheDarkriderJoe's avatar
    TheDarkriderJoe
    7 years ago

    @EA_Ataashi

    We finally got it! Launched Battlefront and all temporary data was cleared with no shotty backup from the cloud services! All cards unequipped and I can finally enjoy my Aerial trooper class to its fullest potential on Geonosis!

    Shoutout to @DYSPROssium for also putting in and trying to help me get this sorted. Case closed!

    -Joe

  • DYSPROssium's avatar
    DYSPROssium
    Hero (Retired)
    7 years ago

    Awesome! Now you can unleash the true power of the jumptrooper!

  • sirsimon77's avatar
    sirsimon77
    7 years ago

    Is there a similar fix for this for xb1? I am facing the same issue but the bossk card is on the speeder. I tried deleting my local xbox save data but the card is still there

  • sirsimon77's avatar
    sirsimon77
    7 years ago

    I went into the last mission of light and dark side battle scenarios and unequipped all abilities from all heroes and villains. I am still facing the issue.

  • DYSPROssium's avatar
    DYSPROssium
    Hero (Retired)
    7 years ago

    Hello @sirsimon77 

    I've gathered some information here on EA Answers to find the answer to your problem. 

    This issue is very common and seems to be caused by a conflict between your console (or PC for that matter) and the servers.

    You can manage your data for individual games through My games & apps on your Home screen. Please follow these steps:

    1. Press the Xbox button to open the guide, and then select My games and apps.
    2. Highlight the game, press the Menu button on your controller, and then select Manage game.
    3. In the menu on the left of the screen, scroll down to Saved Data, then highlight the saved data for your gamertag on the right and press the A button on your controller.
    4. You'll be prompted to confirm deletion of this game save data:
      • Delete from console removes the local copy of this save. You can get it from the cloud the next time you play. I would suggest trying this one first
      • Delete everywhere removes your saved data from this console, the cloud, and all other consoles you play on. If the previous didn't work try this.

    This will not erase your online progression (star cards, emotes, skins), but will erase personal settings (controls/video settings) and erase single player campaign progress.

    Please, if this worked, be sure to let me know and also which option (delete from console or delete everywhere) did work for you! That would be greatly appreciated :D

  • @sirsimon77 that's a shame, just to be safe I'd recommend clearing all star cards in arcade otherwise the only other solution is as per @DYSPROssium post, to delete locally saved data, which means you will lose all your progress that's in locally saved data(campaign and arcade progress) 

  • sirsimon77's avatar
    sirsimon77
    7 years ago

    I already tried delete from console, that did not resolve the issue. I'll see about trying the delete from everywhere

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