Re: Battlefront 2 error code 216

I am still running into Error: 216 on every game type (blast, heroes vs villains, ect).

The newest link you posted suggested I reset my router. I reset my modem and router.

I double checked the TCP/UDP ports for EA and SWBF2 for PS4 and they are all open.

My internet connection is wired to my PS4, so switching from wireless to wired, moving my router or changing my wireless channel would not apply for me.

My game copy is digital, so I un-installed and re-installed the game with the same results.

I ran a ping/speed test on my desktop that is connected by wired as well on the same router.

Download Speed: 948.77 Mbps

Upload Speed: 37.79 Mbps

Ping: 9ms

I ran a UOTrace as well. I can send you the results if needed.

The three servers closest to me had an avg of 10-15 ms ping with the worst ping for 51 ms ping.

Hey @demev7488 Thanks for the Uo-trace! 

So what I can see everything looks fine on the Uo-trace. 

Only a minor spike on the network. 

Other then that everything looks fine, no major spikes and no packed los. 

Edit: 

on second Uo-tracer you sent me 

There is a major packet loss issue and something would make you disconnect as you lose data to our servers. I recommend that you contact your ISP to solve this issue. 

/Atic 

What specifically should I say to my ISP provider? That I have a packet loss connecting to those two host name on EA's servers? What should I expect them to do?

@EA_Atic- This same problem started for me this weekend (12th) and has popped up twice (when I say twice I mean on 2 days) - the first sign of trouble is that I cannot join any multiplayer game. If I keep searching ( usually more than 1/2 hr) a game will eventually be found but halfway through the map load, it quits and gives me error code 216 3 or 4 times in a row, then a game will eventually start with no further problems. This can happen day or night. All checks on my xbox one/modem (Cable) come up fine. This applies to all the SWBF2 multiplayer games.

Hey @ggibb65 Did you take a look on our network troubleshooting guide that we have? 🙂 

let us know if it works or if it don't! 

/Atic 

Hey @ggibb65 That would be something to raise with your ISP if that the issue. 🙂 

/Atic 

@EA_Atic- your right but it hasn't happened since so I will just continue on until it happens again. Thanks

BOOOOOOO! Not an answer BOOOO!!!

Alright listen up EA its not a problem with the players connection it is your crappy game design you are idiots and you cant make a game you just grab money aand hold on to it for dear life and this being the only game that you dont rob the consumers from OF COURSE ITS GOT MORE ERROR CODES THAN PLANETS IN NO MANS SKY you JUST SUCK GET THAT THROUGH YOUR THICK FAT SMOOTH BRAIN

This has worked for me on PC in 2025, thank you!

Prior to this I repaired the game, reinstalled the game, rebooted the router (and PC, multiple times). It seemed to be this that corrected it : )

So the play arcade fix does not work for me I returned to the game and now for some reason its giving me this error code. my internet is top of the line and works for literally everything else. I blame the game and not my internet I need a solution that does not blame my internet.